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[Resolved] Salient Theme - Column Links not redirecting to French content.

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where column links on your homepage in French are not pointing to the translated French pages, even though they have been fully translated, follow the steps below.
Solution:
1. Navigate to WPML-> Settings-> Custom XML tab.
2. Add the following code:

<wpml-config><shortcodes><shortcode><tag>vc_column_inner</tag><attributes><attribute>column_link</attribute><attribute>column_link_screen_reader</attribute></attributes></shortcode></shortcodes></wpml-config>

3. Save the changes.
4. Update the page in the default language.
5. Update the translation using the translation editor.
6. Search for the URL and translate it.
For more information on registering page builder widgets for translation, kindly check this guide.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket for further assistance.

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This topic contains 7 replies, has 2 voices.

Last updated by Osama Mersal 1 year ago.

Assisted by: Osama Mersal.

Author Posts
July 26, 2024 at 4:22 pm #16009353

mattP-8

Background of the issue:
I am trying to: When viewing the home page in French, the column links are not pointing to the french translated pages, even though they have been fully translated. It appears that the column links and "Screen Reader" text is not being properly detected by WPML and allowing it to be altered via string translation or other means. Link to a page where the issue can be seen: hidden link

Symptoms:
When clicking the "Je souhaite en savoir plus sur les programmes gratuits ON y va" column it should redirect the user to hidden link. Instead, clicking the link sends the user to hidden link

Questions:
Why are the column links not redirecting to the French translated pages?
Why is the "Screen Reader" text not being properly detected by WPML for string translation?
July 28, 2024 at 12:58 pm #16012163

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

First of all, sorry for the late reply; it was due to a higher workload.

Please check if you can find the URLs using the search field in the translation editor. Kindly check this guide.

Best regards,
Osama
July 29, 2024 at 4:06 pm #16017203

mattP-8

Hi Osama!

Thanks for reaching out.
Yes I have tried this in the advanced editor as well as directly via String Translation options but neither seem to detect the URL
July 29, 2024 at 4:23 pm #16017235

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama
August 1, 2024 at 12:12 pm #16029418

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Could you please check the username? I got the following error. (ERROR: User can't find.)

Best regards,
Osama
August 7, 2024 at 6:38 pm #16049708

mattP-8

Try the username "temp admin" with a space. Sorry the other admin user was temp and expired.
August 7, 2024 at 9:51 pm #16049973

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please check the password. I got the following error. (Error: The password you entered for the username *** is incorrect. Lost your password?)

Best regards,
Osama
August 10, 2024 at 11:46 am #16058377

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the access details. Please check the following steps:

1- Go to WPML-> Settings-> Custom XML tab
2- Add the following code

<wpml-config>
  <shortcodes>
    <shortcode>
        <tag>vc_column_inner</tag>
        <attributes>
            <attribute>column_link</attribute>
           <attribute>column_link_screen_reader</attribute>
        </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

3- Save
4- Update the page in the default language
5- Update the translation using the translation editor
6- Search for the URL and translate it

Kindly check this guide to know more about registering page builder widgets for translation.

Best regards,
Osama
August 15, 2024 at 5:00 pm #16075607

mattP-8

Thank you Osama for your diligence and your patience. This along with a config fix from ThemeNectar have rectified the issue and they have assured me they will be adding the fix to their wpml-config file in the next release.