This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported two issues on their production site: URLs for French and Spanish product sub-menus were in English, and the French translation of some product or product category pages caused the search bar to disappear and display odd icons.
Solution:
We suggested the client to record a screen capture using Loom to better illustrate the issue. It was identified that the code blocks for the French header were broken, which likely caused the display issues. We recommended replicating the issue on a sandbox site for further debugging without affecting the production site. The client was also advised to create a separate staging environment with minimal plugins to isolate the problem. After navigating to specific admin pages and completing the translation, the header issue was resolved.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
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This topic is split from https://wpml.org/forums/topic/avada-mega-menu-cannot-be-translated/
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Last updated by 6 months, 4 weeks ago.
Assisted by: Kor.