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[Resolved] Separate Elementor Footer Templates for each language but only one appears.

This thread is resolved. Here is a description of the problem and solution.

Problem:

Separate Elementor Footer Templates for each language, but only one appears.

Solution:

Installing and activating String Translation fixed the issue.

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This topic contains 3 replies, has 2 voices.

Last updated by iglooM 1 year, 10 months ago.

Assisted by: Osama Mersal.

Author Posts
June 19, 2023 at 11:47 am #13850967

iglooM

Tell us what you are trying to do?

--I have different footers saved as templates for each language, but it is showing just a single footer in all languages.

Is there any documentation that you are following?
-- I followed instructions for creating and assigning different language Footers to the primary language: https://wpml.org/forums/topic/different-elementor-templates-per-language-bug/

Is there a similar example that we can see?
-- I created Vn Footer at last and it is appearing in all language versions

What is the link to your site?
Here is the link: hidden link

Attached screenshot is just a sample, currently we set English header

Footer Issues.png
June 19, 2023 at 11:57 am #13851101

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.

Your next answer will be private, which means only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama
June 19, 2023 at 2:16 pm #13852421

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for the access details. I checked the issue and found that the String Translation plugin is not installed on your site, so I installed it.

Kindly check the Indonesian footer and let me know if it works correctly.

Best regards,
Osama