This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to access the WPML installation screen even after deleting and reinstalling all plugins.
Solution:
We discovered that some installation data in the client's database was corrupted. We resolved the issue by removing the corrupted data, allowing the client to proceed with setting up the WPML configuration.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 3 replies, has 0 voices.
Last updated by 2 weeks, 5 days ago.
Assisted by: Dražen.
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The installation screen isn't appearing. I've deleted and reinstalled all the plugins, but the setup page still won't open.  |
 Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
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I just finished the setup and the site is completely broken. The header and footer are unusable. I backed it up yesterday and now I'm reinstalling it. I want to skip step 4, the AI translation, and do it manually. How can you help me with this? This step is breaking the site's structure. New threads created by Dražen and linked to this one are listed below: https://wpml.org/forums/topic/split-finished-the-setup-and-the-site-is-completely-broken/  |
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Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
