Shop page not opening when WPML Multilingual CMS is active (redirect loop)

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Tagged: Exception, WCML

This topic contains 3 replies, has 1 voice.

Last updated by Andrey 5 months, 3 weeks ago.

Assisted by: Andrey.

Author	Posts
September 17, 2025 at 11:20 am #17409202
bertwinS-2	Background of the issue: I am working on a site under development and trying to test its functionality. Symptoms: The shop page is not opening when WPML Multilingual CMS is active, resulting in a redirect loop. Questions:
September 17, 2025 at 11:26 am #17409211
bertwinS-2	plz connect team member
September 17, 2025 at 3:53 pm #17410649
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for contacting WPML support. I checked the category links you provided, as well as the shop link. The shop page opens for me, but I don’t see any results displayed, nor do I encounter a “redirect loop”. Could you please clarify what exactly happens on your end? Screenshots of the issue would also be very helpful. Please have a look at How to Translate Your Store with WPML: https://wpml.org/documentation/related-projects/woocommerce-multilingual/#how-to-translate-your-store-with-wpml
September 17, 2025 at 4:08 pm #17410720
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	I noticed that my colleagues are already assisting you with this matter. https://wpml.org/forums/topic/shop-page-not-opening-when-wpml-multilingual-cms-is-active-redirect-loop-2/ To keep everything organized and to help us assist you more efficiently, please continue the discussion in one support thread and close the other duplicates.