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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 1 year, 5 months ago.

Assisted by: Osama Mersal.

Author Posts
January 22, 2024 at 9:56 am #15210186

alfonsoG-16

I am trying to: that the website is operational at all times

Link to a page where the issue can be seen:

I expected to see: the website working

Instead, I got:

Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later

The website crashes every day...

January 22, 2024 at 4:31 pm #15212843

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please let us know your server specs.

Also, please check if the issue persists in a minimal environment by following these steps.

1- Deactivate all the plugins except WPML CMS.
2- Switch for a moment to a WordPress default theme like Twenty Twenty-one.
3- Try to do some operations on the site to check if it will crash.

If the issue is gone, activate them one by one to see which one is causing an interaction issue.

❌ Please backup your database before performing the above test ❌

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me a lot of information about how your site is configured.

Best regards,
Osama

The topic ‘[Closed] Since we installed the plugin the website is constantly crashing.’ is closed to new replies.