Home›Support›English Support›[Waiting for user feedback] Site identifies greek as the default language in pages while on the wpml configuration, english is s...
[Waiting for user feedback] Site identifies greek as the default language in pages while on the wpml configuration, english is s...
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I am trying to configure WPML on my site, hidden link, to have English as the default language. However, the site identifies Greek as the default language in pages, even though English is set as the default language in the WPML configuration.
Symptoms:
The site identifies Greek as the default language in pages, while English is set as the default language in the WPML configuration.
Questions:
Why is the site identifying Greek as the default language instead of English?
How can I ensure that English is recognized as the default language on my site?
Thank you for contacting WPML support. I'll be happy to help you with this. Were the pages originally created in Greek? If so, changign the default language does not automatically change the original language of the page, because content can be created in any language. To confirm these, please edit the page and in the languages box, does it say "This is a translation of" - check this in both languages and let's determine what the original language is. If you want to change the original language, you can unlink them by selecting "this is a translation of" and set it to none. Save the page, Then, when you go to connect them back you should see a pop up confirming which language you want to be the "original" language of the page.
Please let me know if you need any further assistance and I will be happy to help.
Thank you for reaching out. NO, the original content and language on the site is English. The strange thing is that everything was working as it should. In the latest updates it broke. How can we fix this error?
Is this language change happening on both the frontend and the backend? If it's just the backend, go to Users -> Your Profile and make sure the language is set to English.
I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
