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[Closed] Sites using Prepaid Credits' is showing an Inactive status

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Assisted by: Maiya AI Support.

Author Posts
September 3, 2025 at 10:25 am #17369715

lauraP-35

Background of the issue:
I am trying to understand why the option 'Sites using Prepaid Credits' is showing an Inactive status for hidden link, even though the WPML plugin is active in the WordPress dashboard of the same site. Link to a page where the issue can be seen: hidden link

Symptoms:
The 'Sites using Prepaid Credits' option is showing an Inactive status for hidden link.

Questions:
Why is the 'Sites using Prepaid Credits' status showing as inactive?
What is the recommended solution to correct this?
What preventive steps can we take to avoid similar issues in the future?

The topic ‘[Closed] Sites using Prepaid Credits' is showing an Inactive status’ is closed to new replies.