[Resolved] Slider Revolution translated slides not working correctly.
This thread is resolved. Here is a description of the problem and solution.
Problem: The client reported multiple issues after updating the Slider Revolution plugin on their multilingual site. These included language-specific problems with sliders not displaying correctly, titles not appearing in English, and errors in the page editor. Solution: We first suggested checking the compatibility of the Slider Revolution plugin by creating test sliders or using a staging environment. After further investigation, we discovered that the 'Page Builder by SiteOrigin' plugin was causing the issues. We recommended deactivating this plugin and clearing the browser cache to resolve the problem. Additionally, we advised the client to contact the plugin author for further assistance. If these steps do not resolve the issue or if the solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Thank you, the error is gone.
There are some new issues:
1. English is not working anymore, the slides are all in german hidden link
2. Titels in english are not displayed anymore
Message: There is nothing to show here - Post reports: please check the settings
3. All silders "Gewusst wie" are not working
4. On page editor, it comes a error message:
Warning: foreach() argument must be of type array|object, string given in /home/httpd/vhosts/swiss-fd.ch/httpdocs/wordpresstest/wp-content/plugins/revslider/includes/slide.class.php on line 666
5. On english, the mainslider is blank when i scroll down and back to top
It appears that the latest version of the Slider Revolution plugin is encountering compatibility issues. Would you be able to grant me permission to create test sliders on your website? Alternatively, if feasible, could you clone the site to another staging environment so that I can investigate further?
I've tested one of your sliders on the German version of the site hidden link and it functions properly. Similarly, it works well on the English version hidden link
However, upon adding another slider to the page, the newly inserted slider displays the same language on both language versions.
We apologize for any inconvenience caused. To proceed with troubleshooting, we kindly request a snapshot of your site. Alternatively, with your permission, we can generate a snapshot on our end.
To facilitate this process, we recommend using the free plugin "Duplicator." If you're already familiar with Duplicator, please skip the following steps and provide us with the archive file you've created.
To assist you further, please follow these instructions:
1. Watch the Duplicator instructions video [here](hidden link).
2. Refer to the instructions provided by WPML on how to provide supporters with a copy of your site [here](https://wpml.org/faq/provide-supporters-copy-site/).
3. If the archive file exceeds 400MB, use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files.
4. Once you have the archive file, share the link with us. You can use platforms such as Google Drive or Dropbox as the snapshot file might be large.
Please note that your next reply will be private, visible only to you and me. You can paste the link to the file there. Rest assured that once the issue is resolved, I will delete the local site.
I've successfully reproduced this issue on my local development site, and I will escalate it to our second-tier support team for a more thorough investigation. I'll update you as soon as I have any feedback.
While preparing for a report, I performed another test and it looks like the issue is caused by this "Page Builder by SiteOrigin" plugin. Deactivating that plugin fixes the issue and could you please clear your browser cache and visit both links below?
hidden link hidden link
You need to check with the "Page Builder by SiteOrigin" plugin author about this.
