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This topic contains 2 replies, has 2 voices.

Last updated by Alejandro 9 months, 3 weeks ago.

Author Posts
January 29, 2024 at 10:08 pm #15241044

tannerT

I am trying to: Add my 5th custom domain "ellasbubbles.de" to German

Link to a page where the issue can be seen: hidden link

I expected to see: Valid

Instead, I got: Invalid. However this system is so finicky to begin with. If it is "Invalid", the option does not "SAVE" and resets to some default option on refresh. However the fact that it is "Invalid" is not Correct. For example, sometimes even fr.ellasbubbles.ca will return an invalid result even tho it has been Valid for 1+ years. The only domain we are looking to add now (with all others working previously) is ellasbubbles.de

I just want to add ellasbubbles.de. Before I remember clicking Save so many times it finally just stuck

Screenshot 2024-01-29 at 4.07.47 PM.png
January 29, 2024 at 10:34 pm #15241092

tannerT

I got this to stick by spamming the save button. I am not marking this as resolved so that someone can see that whatever "Validation" check that you are using is not valid in itself

January 30, 2024 at 10:57 am #15242807

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hello!

I'll help you get started while a supporter takes your case.

This usually happens because the validation request didn't go through and that usually happens because something blocked our request.

By "spamming the validation button" you probably just timed out the request or the request didn't get blocked but was just returning "something" which allowed the system to be saved.

if you remove that valid checkmark, the configuration will still work, so it's not a needed request.

By the way you may need to wait at least 48h for the domain to be correctly spread before that check even works.

Regards.

January 30, 2024 at 2:43 pm #15244632

tannerT

Often, if "valid" is not received, upon refreshing; the URL set will be repopulated with the automatically defined WPML variable. Anyway, my issue is restituted