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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues with your website crashing after installing SOGECOMMERCE alongside WooCommerce and WPML, it might be due to compatibility issues.
Solution:
We recommend checking if SOGECOMMERCE is a compatible theme or plugin with WPML. Since it's not listed as a compatible theme/plugin or available publicly as a WP plugin, the crash might be related to compatibility problems. If you're unsure about the compatibility, we suggest opening a new support ticket with us.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please contact our support team by opening a new ticket at https://wpml.org/forums/forum/english-support/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Bobby 1 year, 2 months ago.

Assisted by: Bobby.

Author Posts
May 20, 2024 at 6:21 pm #15647112

thomas-bastideE

Hi,
I have , Woocomerce + WPML + WCML.
It works OK, but whem I'am installing SOGECOMMERCE the site crash !

The site is in dev mode so it's easy to open it to you !

Screenshot 2024-05-20 at 20-17-54 WordPress » Erreur.png
May 20, 2024 at 7:56 pm #15647328

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

Is SOGECOMMERCE a custom theme or plugin? I am not able to locate it as a compatible theme/plugin or online as a publicly available WP plugin.