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[Closed] Some buttons does not work

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This topic contains 3 replies, has 1 voice.

Last updated by Waqas Bin Hasan 5 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
December 6, 2024 at 11:01 am #16485515

draganF

Background of the issue:
I am trying to use the Load more and Send message buttons on my site hidden link. I contacted Houzez theme support, and they told me to contact WPML because they believe WPML is the source of the issue.

Symptoms:
Load more and Send message buttons do not work when WPML plugins are activated. (This is what Houzez theme support claims)
hidden link

Questions:
Why do the Load more and Send message buttons not work when WPML is activated?
Is there a specific configuration needed in WPML to resolve this issue?
December 6, 2024 at 11:14 am #16485577

draganF

I tried it myself, and it really work when I disable WPML. 🙁
December 6, 2024 at 1:45 pm #16486324

draganF

While I am waiting I tried do disable WPML string translation, and WPML SEO, because I noticed some errors in debug.log and WPML SEO was mentioned, and I caught an AJAX error on front page when trying to use Load more button.

After activatnig plugins again, Load more button is working just fine.

But please check it out, because it happens randomly, as I can see. It works, and then just stops. i do now use any caching or optimization plugins.
December 9, 2024 at 11:28 am #16492418

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

Before proceeding further, can you please check with only WPML and String Translation plugins active with the Houzez theme? Please make sure that all other plugins are deactivated.

IMPORTANT: Please take full backup of your website and database beforehand. 

It is highly advised to try this on a staging/dev site first, so your live website isn't compromised.

Please let me know and I'll try my best to help you further on the matter.

Regards.

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