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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with products not displaying correctly in all languages on their category page. Additionally, there are stylistic differences between the production and staging sites.
Solution:
1) For the issue with products not showing in all languages, ensure that all product attributes are correctly translated. This can be done via WooCommerce > WooCommerce Multilingual & Multicurrency, focusing on taxonomies and attributes. After translating, update or re-translate the products to ensure the correct taxonomies and attributes are assigned.
2) Regarding the stylistic issues, these appear to be present in the default language and might not be related to WPML. We recommend disabling WPML temporarily to check if the issue persists. If it does, it suggests the problem is not caused by WPML, and the client should open a new ticket for further assistance.

If this solution does not resolve your issue or seems outdated, please check the related known issues and confirm that you have the latest versions of themes and plugins installed. If necessary, do not hesitate to open a new support ticket with us.

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This topic contains 1 reply, has 2 voices.

Last updated by Dražen Duvnjak 6 months ago.

Assisted by: Dražen Duvnjak.

Author Posts
May 14, 2024 at 5:57 pm #15626746

vadimP

Tell us what you are trying to do?
- essentially this: https://wpml.org/forums/topic/does-not-show-products-on-category-page/ Your suggestions helped us solve our problem, apart from some facets that are not quite showing up in all the languages. Do you think you could help?

Here are the links in all languages for the same product category:
hidden link
hidden link
hidden link

As an aside, though I am not sure if this is WPML related, we have some structural/stylistic differences between our production site and staging:
hidden link -- all elements shown correctly -> hidden link

hidden link -- plenty of broken elements -> hidden link

I believe you should have all the access in the previous ticket, but do let me know if I can get you anything else you need to successfully debug the problem.

May 16, 2024 at 7:19 am #15633174

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

thanks for contacting us.

1) I see facets are fetching product attributes, but you have not translated them nor do you have any product assigned to these attributes.

Make sure you first translate correctly from WooCommerce > WooCommerce Multilingual & Multicurrency, including taxonomies, attributes and etc.

Then re-translate, or update/translate the product so that correct translated taxonomies and attributes are assigned to them.

2) As for style issue, it looks to me like these are issue in default language so probably not related to WPML, you can disable WPML and check if it still happens, if yes please open new ticket and we will check, if not, then it is not being caused by WPML.

Regards,
Drazen

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