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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to translate some text even after scanning all plugins and themes, and the text was not found in the string translation.
Solution:
1. We asked the client to check the WPML -> Translation Management and complete the translations for the items that were not yet translated.
2. We provided a video tutorial (https://monosnap.com/file/m87eI4FwbgjlibR9T4mOval4QI83Zi) and instructed the client to go to the specific language and edit its translation as shown.

If you're experiencing a similar issue, we recommend you to follow these steps:
- Check the WPML -> Translation Management section and ensure all translations are completed.
- Refer to the provided video tutorial to understand how to edit translations for a specific language.

If this solution doesn't look relevant to your issue, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by Marsel Nikolli 1 year, 5 months ago.

Assisted by: Marsel Nikolli.

Author Posts
December 14, 2023 at 3:49 pm #15066135

conanK

Some text cannot translated even I scanned all plugin, theme and cannot find in the string translation

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December 15, 2023 at 3:43 pm #15074391

Marsel Nikolli

Hi,

Thank you for contacting WPML Support, I will be happy to help you.


I noticed that it is the same website we are dealing with on the other ticket together, and I was able to check that on WPML -> Translation Manager you have most of the items not translated yet.

Could you please check and complete those translations. After they are complete check again if they are translated correctly or the issue still persists.

Let me know if this works out for you or you need further help.

Regards,
Marsel

December 19, 2023 at 3:20 am #15088147

conanK

Hi there, it doesn't work still. Can you further check with?

December 19, 2023 at 12:02 pm #15092069

Marsel Nikolli

Hi,

I was able to test and translate the sections by going to the specific language and edit its translation as seen in the video: hidden link

Please check the video and try translating correctly the sections and see if that works.

Let me know how it goes,
Marsel

December 19, 2023 at 1:56 pm #15093561

conanK

It's fixed. thanks