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[Resolved] Some translated strings are not appearing

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This topic contains 4 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 10 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
September 22, 2023 at 12:55 am #14442867

moazH

Hi,

I have added a new text in the product page template and translated the text in the string translation but it's still appearing in the original language on the arabic page

Screenshot 2023-09-22 at 3.48.03 AM.png
Screenshot 2023-09-22 at 3.47.50 AM.png
September 22, 2023 at 6:19 am #14443463

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Welcome to WPML support. I'd be happy to help you with this.

For elementor templates you shouldnot translate the strings differently, go to edit the template and translate it the same way you translate pages and posts. https://wpml.org/documentation/plugins-compatibility/elementor/

Let me know if this helps.

Thanks
September 22, 2023 at 10:27 am #14446201

moazH

Thanks for your reply,

I'm afraid that they are not appearing as a templats, they appears as a layouts

Screenshot 2023-09-22 at 1.26.36 PM.png
Screenshot 2023-09-22 at 1.24.49 PM.png
September 22, 2023 at 11:12 am #14446599

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks
September 25, 2023 at 4:40 am #14454303

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Go to WPML->Settings->Post Type Translations and set "Layouts (woodmart_layout)" as "Translatable only show translated items"

This should enable the option to add translations for layouts.

Let me know if this helps.

Thanks
September 25, 2023 at 9:19 pm #14462343

moazH

Thank you so much, my issue has been resolved