After downloading, WordPress displays the following:
WPML Language Table is missing some records and will not fully work until the problem is resolved. Please go to the troubleshooting page and click "Clear language information and recreate languages" to fix this issue.
Once this problem is fixed, this warning will disappear.
Additionally, when I try to activate and configure WPML, the screen shows "Sorry, the current login identity does not have permission to access this page."
Before this ticket is assigned to one of my colleagues I will add the first reply.
1) Please make sure you do not have any security plugin enabled at the moment, since it could it is blocking or has adjusted WPML user capabilities needed for you to access related WPML settings.
2) Please try to create a new admin user and check if the issue still happens.
3) Test for a possible plugin conflict:
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except WPML and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Hi,
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.
You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
