This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're experiencing issues with the Real 3D Flip Book plugin showing English images instead of French on the French site, it might be due to the way translations are handled.
Solution:
Firstly, you should translate the FlipBooks using the WordPress Editor, as detailed here: Using different translation editors for different pages.
Ensure that the translated Flipbook is correctly set in the Elementor Widget options for the Flipbook. Each Flipbook has a unique shortcode in each language, which should be correctly assigned in the widget settings.
The author of the Real 3D FlipBook Plugin is informed and will work on a solution. For developers, adjustments can be made in the plugin files to ensure proper translation handling. In the file
\wp-content\plugins\real3d-flipbook-elementor-addon\widgets\real3d-flipbook.php
, modify the code as follows:
On line 308, replace:
$book_id = $settings['real3d_flipbook_id'];
with:
$book_id = isset($settings['real3d_flipbook_id']) ? $settings['real3d_flipbook_id'] : '';
// WPML-aware: try to resolve a translated flipbook ID (fallback to post mapping)
if ( ! empty( $book_id ) && ( class_exists('SitePress')) ) {
$translated_id = apply_filters( 'wpml_object_id', (int) $book_id, 'real3dflipbook', true );
if ( empty( $translated_id ) ) {
$translated_id = apply_filters( 'wpml_object_id', (int) $book_id, 'post', true );
}
if ( ! empty( $translated_id ) ) {
$book_id = $translated_id;
}
}And on line 311, replace:
$book_lightboxthumbnail = !empty($settings['real3d_flipbook_lightboxthumbnail']['url']) ? $settings['real3d_flipbook_lightboxthumbnail']['url'] : '';
with:
$book_lightboxthumbnail = '';
if ( ! empty( $settings['real3d_flipbook_lightboxthumbnail'] ) ) {
$thumb = $settings['real3d_flipbook_lightboxthumbnail'];
// Prefer attachment ID if available (Elementor provides ['id'] and ['url'])
if ( ! empty( $thumb['id'] ) ) {
$attachment_id = (int) $thumb['id'];
// Use WPML to get translated attachment ID if available
if ( class_exists('SitePress')) {
$translated_id = apply_filters( 'wpml_object_id', $attachment_id, 'attachment', true );
} else {
$translated_id = $attachment_id;
}
// If we have a translated ID, get its URL
if ( ! empty( $translated_id ) ) {
$translated_url = wp_get_attachment_url( $translated_id );
if ( $translated_url ) {
$book_lightboxthumbnail = $translated_url;
}
}
}
// Fallback to the raw URL provided by Elementor if no attachment URL resolved
if ( empty( $book_lightboxthumbnail ) && ! empty( $thumb['url'] ) ) {
$book_lightboxthumbnail = $thumb['url'];
}
}If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic is split from https://wpml.org/forums/topic/what-is-the-status-of-my-support-request-i-dont-see-anything/
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Last updated by 6 months, 2 weeks ago.
Assisted by: Andreas W..
