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This thread is resolved. Here is a description of the problem and solution.

Problem:
You might be facing issues where:
1. When booking a product and being redirected to the check-in page, the page stops working, but only on the translated pages.
2. Text and links are not updating on some pages.
3. Translators have to save and complete the translated page multiple times before the translations are saved.
Solution:
For the first issue regarding the checkout page, we were unable to reproduce the error. We tested by adding a product to the cart and proceeding to checkout in both German and Thai without encountering any errors. We recommend you verify this on your end and check if the issue persists. If it does, please provide specific steps on how you can reproduce this issue so we can further assist.
For the second and third issues, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If these solutions do not resolve your issues or if they seem outdated or irrelevant to your case, we highly recommend opening a new support ticket. You can do so at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our next available supporter will start replying to tickets in about 8.72 hours from now. Thank you for your understanding.

This topic contains 2 replies, has 2 voices.

Last updated by carstenN-8 3 months, 3 weeks ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
July 15, 2024 at 1:29 pm #15954716

carstenN-8

Some of the other issues we have.

1. If you book one product and you are redirected to the check-in page, the page stops working. This only happens with the translated pages.

See pic 1 and 2.

2. Text and links are not updating on some of the pages, as an example see pic 3,4 and 5
Link to the page: hidden link

3. Translators have to save and complete the translated page multiple times before the translations are saved.

July 16, 2024 at 6:39 pm #15962258

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey,

Regarding issue #1, about the checkout page. I wasn't able to reproduce it. I added the product to the cart, on the hidden link page and could see the checkout with no errors. I checked German and Thai. Can you please verify? If the issue is still there, please tell me exactly how I can reproduce it.

I'm waiting for your feedback.

July 23, 2024 at 10:27 am #15992072

carstenN-8

Hi there,

This issue has been resolved by deactivating and activating the plug-ins.

July 23, 2024 at 10:27 am #15992074

carstenN-8

Hi there,

This issue has been resolved by deactivating and activating the plug-ins.