This thread is resolved. Here is a description of the problem and solution.
Problem:
The client asked if they can delete the OTGS Installer plugin after using it.
Solution:
We informed the client that the OTGS Installer is a helper plugin designed to facilitate the installation of our products. We confirmed that it is safe to remove the plugin once it has served its purpose. For more information about what the OTGS Installer does, we provided a link to our documentation: OTGS Installer documentation.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still encountering issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us.
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This topic is split from https://wpml.org/forums/forum/english-support/
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Last updated by 1 year, 5 months ago.
Assisted by: Mihai Apetrei.