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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client asked if they can delete the OTGS Installer plugin after using it.
Solution:
We informed the client that the OTGS Installer is a helper plugin designed to facilitate the installation of our products. We confirmed that it is safe to remove the plugin once it has served its purpose. For more information about what the OTGS Installer does, we provided a link to our documentation: OTGS Installer documentation.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still encountering issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us.

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 5 months ago.

Assisted by: Mihai Apetrei.

Author Posts
February 27, 2024 at 10:53 am #15348598

stephenR-12

Can I delete the OTGS Installer now?

February 27, 2024 at 11:06 am #15348674

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

OTGS Installer is just an installer-helper type of plugin and you can read more about what it can do here:
https://wpml.org/faq/uploading-wpml-error-message/#upload-wpml-to-your-site-using-the-otgs-installer-plugin

So yes, you can remove it now.

Mihai

March 1, 2024 at 3:26 am #15360899

stephenR-12

Thanks very much Mihai ~