This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an issue where automatic translation for Chinese was not working, although English auto-translation was functioning correctly.
Solution:
We checked the settings and found that the language mapping for Chinese was not configured correctly. We updated the language mapping for the Chinese language to "Chinese Simplified" through "WPML > Languages > Edit Language". We recommend the client to try translating again, as this should resolve the issue.
If this solution does not apply to your situation, or if it seems outdated, please check the related known issues and confirm that you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/cant-switch-to-translated-pages-from-language-switcher/
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 3 months ago.
Assisted by: Prosenjit Barman.