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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client asked if translating a product using WPML creates two separate products to be operated in the store (one in Polish and one in English), or if there is one product operated in two languages. They noticed that after translating the store, there were separate products for each language, which they had to handle separately.
Solution:
We explained that when a product is translated using WPML, a new product is indeed created and linked to the original one. However, any updates made to the original product, such as price, quantity, stock, and other parameters, are synchronized with the translated product. This means that the client only needs to translate the product text. For more detailed information, we recommended visiting the following links:

If the client is referring to specific layout settings being different between languages, these settings are typically controlled by the theme. If the theme uses custom fields to store layout settings for a product, these settings should be set to "Copy" to ensure that the same values are carried over when the product is translated. For further assistance on translating custom fields, we recommended visiting: https://wpml.org/documentation/getting-started-guide/translating-custom-fields/#2-decide-how-to-translate-custom-fields

Please note that the solution provided might be irrelevant due to being outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance.

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This topic contains 1 reply, has 2 voices.

Last updated by Andrey 1 year, 10 months ago.

Assisted by: Andrey.

Author Posts
June 14, 2024 at 8:58 am #15739208

paulaT-3

Before that, I want to ask you something else.
Does the product translation plugin create a new product in such a way that there are two separate products to be operated in the store (Polish and English), or maybe there is one product to be operated but in two languages?

I noticed that after translating the store, there were separate products. So now I have Polish and English products that I have to handle separately.
Is there any way to support Polish and English products at the same time?

June 14, 2024 at 8:59 am #15739210

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Yes, when you translate a product using WPML, a new product will be created and linked to the original one. Any updates made to the original product in terms of parameters such as price, quantity, stock and other parameters will be synchronized with the translated product. This means that you only need to translate the product text.

For more detailed information, you can visit the following links:
Advanced Information: https://wpml.org/documentation/support/wpml-tables/#language-information-and-translations

General information about WooCommerce and WPML: https://wpml.org/documentation/related-projects/woocommerce-multilingual/

Regarding your question about supporting Polish and English products simultaneously, if you are referring to specific layout settings, these are typically controlled by your theme. It's possible that your current theme uses custom fields to store layout settings for a product, in which case, these settings would need to be set to "Copy" to ensure that the same values are carried over when you translate the product.

For further assistance, you can refer to: https://wpml.org/documentation/getting-started-guide/translating-custom-fields/#2-decide-how-to-translate-custom-fields