Split: Footer design is not copied over to translations

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to see the updated footer in the German and French versions of their website. The footer, which is a global Divi element, displays an outdated version with a light background instead of the new dark background version that appears on the English page.
Solution:
If you're experiencing issues with global Divi elements not updating on translated pages, we recommend translating these elements from the WPML > Translation Dashboard. Here's how you can do it:
1. Navigate to WPML > Translation Dashboard.
2. Select the global elements such as the footer and send them to translation.
3. Choose "Translate myself" and then proceed to WPML > Translations to complete the translations.
This approach should ensure that all global elements display correctly in all languages.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic is split from https://wpml.org/forums/topic/wpml-classic-editor-does-not-recognize-divi-content/

Tagged: Bug

This topic contains 2 replies, has 0 voices.

Last updated by Sabra 6 days, 6 hours ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
November 18, 2025 at 6:05 pm #17589175
Sabra	Hi and thanks for your wonderful help. I have now tested the home page and part of the content now is showing in the editor and I have been able to translate it into german. However, a part of the page (the footer) which is a global divi element does not show up on the translated pages. There is still an old footer layout there which I cannot make changes to. Can you check? The original english shows the correct footer which has a dark background whereas the german and french pages show an old version with a light background. I don't understand why wpml isn't seeing the changes to the original. Do I need to translate global elements somewhere else? Thanks once again for your great patience and assistance.
November 18, 2025 at 6:18 pm #17589347
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	The Footer, and other Divi Templates, must be translated from WPML > Translation Dashboard. Please send them to translation from there, and let me know if they're properly updated. You can send them to "Translate myself", then go to WPML > Translations to complete the translations.
November 19, 2025 at 8:00 am #17590223
Sabra	Thank you. I will try this and get back to you with feedback.
November 19, 2025 at 3:09 pm #17592467
Sabra	Hi Again Lucas, Thank you so much for your patience and your help. I have now managed to translate the Divi Footer layout and hope to slowly get the site to work properly and the translations all connected to their English parents. It took me several tries making a small change to the English layout and then trying to translate before it actually worked but I am hopeful to get everything cleaned up. I have one question still which is: The posts and projects in the website are not directly built with Divi but have a Divi Builder Layout. The original texts are edited in the WordPress dashboard. Do you think it is possible to move everything to the advanced translator so the site is up to date? Thanks for your advice. Sabra