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This topic contains 3 replies, has 2 voices.

Last updated by Marsel Nikolli 1 year, 7 months ago.

Assisted by: Marsel Nikolli.

Author Posts
October 31, 2023 at 9:58 am #14698137

Marzia

Hello Marsel, thank you for your answer.
Unfortunately both solution don't work.
1) I enabled custom fields _product_attributes and then in wpml editor i see a custom fields box and when i put the correct strings, the value is not saved. I save and lcose, then i re-open and I find again the Italian string.
2) In the customer note email only subject and heading are visible to translate and apply translations correctly. The email template is overwritten by Kadence Email Designer, but some parts seem to be hardcoded and I cannot find the strings.

Thank you!

ps. I adjusted memory limit

October 31, 2023 at 11:17 am #14699017

Marsel Nikolli

Hi Marzia,

Regarding the translation of the email tepmlates, you would first need to add fill out the fields needed(Subject/Heading/Body text etc.) on the default language, after you complete those fields and save the form, please follow the steps:

- go to WPML-> Theme and plugin localization -> Strings in the plugins section
- check the checkbox next to the plugin Kadence WooCommerce Email Designer
- click "Scan selected plugins for strings"

2) Once that process is finished:
- go to WPML-> String Translation
- on the domain dropdown you'll need to check strings for the following domains:
a) kadence-woocommerce-email-designer (this for parts like "Prodotto", "Quantita", "Prezzo" etc.)
b) admin_texts_woocommerce_customer_note_settings
c) admin_texts_kt_woomail

Let me know if this works out for you,
Marsel

October 31, 2023 at 6:20 pm #14702979

Marzia

I've done this already before contacting you.

Strings in the table headings (Products, Quantity, Price) seems already translated in String Translation and the kadence php template seems correct, but do not apply when sending email.

No idea how to find all the other strings, as you see are mixed Italian/French. the email sent is from the french website.

Thank you

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November 1, 2023 at 9:34 am #14706149

Marsel Nikolli

Hi,

I created a minimal installation with all necessary WPML plugins:

hidden link

Could you please follow the steps below to try reproduce the issue:

- Install only the necessary plugin
- Try to replicate the issue with a simple dummy example

Also, if possible share with me a step by step guide on how can I check the issue and what you did.

This will help us to report any possible issue to the compatibility team and solve the possible problem faster.

Please let me know how it goes,
Marsel

The topic ‘[Closed] Split: Getting mad finding strings!’ is closed to new replies.