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[Closed] Split: my website crashes when enabling woocommerce multi language

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/conflict-with-wpform-and-wpml-plugin/

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Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 7 replies, has 2 voices.

Last updated by Dražen 1 year, 11 months ago.

Assisted by: Dražen.

Author Posts
August 25, 2023 at 5:43 am #14288823

wei-cheng-wilsonk

my website also crashes when enabling woocommerce multi language multi currency
August 25, 2023 at 5:45 am #14288831

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I have opened a new ticket for your other issue.

Can you please share the error you get or explain how it crashes? What happens?

Thanks,
Drazen
August 26, 2023 at 3:29 am #14294067

wei-cheng-wilsonk

hosting provider said caused by wpml please fix
August 28, 2023 at 5:48 am #14297195

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I would need more information about the issue:

1) Please explain when does the issue happens? Any specific steps you follow?

2) Please share if any error messages are reported when crash happens?

Thanks,
Drazen
August 28, 2023 at 8:36 am #14298263

wei-cheng-wilsonk

> 22602324096768] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms, referer:
> hidden link <hidden link;
> [Sat Aug 26 17:38:36.781434 2023] [access_compat:error] [pid 2534223:tid
> 22602403510016] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 17:37:12.225785 2023] [access_compat:error] [pid 2534231:tid
> 22602317793024] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/, referer:
> hidden link
> <hidden link;
> [Sat Aug 26 17:35:45.633915 2023] [access_compat:error] [pid 2534231:tid
> 22602284173056] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 17:34:18.592107 2023] [access_compat:error] [pid 2534231:tid
> 22602292578048] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 17:24:26.054680 2023] [access_compat:error] [pid 2502672:tid
> 22602286274304] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/, referer:
> hidden link <hidden link;
> [Sat Aug 26 17:22:02.590228 2023] [access_compat:error] [pid 2502668:tid
> 22602288375552] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 17:20:57.542457 2023] [access_compat:error] [pid 2502672:tid
> 22602321995520] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms
> [Sat Aug 26 17:19:33.109181 2023] [access_compat:error] [pid 2502672:tid
> 22602309388032] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 17:17:56.215820 2023] [access_compat:error] [pid 2502672:tid
> 22602307286784] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms
> [Sat Aug 26 17:16:19.064314 2023] [access_compat:error] [pid 2502668:tid
> 22602288375552] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/need-help
> [Sat Aug 26 17:14:15.932946 2023] [access_compat:error] [pid 2502672:tid
> 22602319894272] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 17:10:48.562942 2023] [access_compat:error] [pid 2485496:tid
> 22602313590528] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 16:44:19.919627 2023] [access_compat:error] [pid 2336140:tid
> 22602403510016] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 16:43:47.234348 2023] [access_compat:error] [pid 2399862:tid
> 22602403510016] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms, referer:
> hidden link <hidden link;
> [Sat Aug 26 16:41:15.177326 2023] [access_compat:error] [pid 2399862:tid
> 22602315691776] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 16:39:00.709491 2023] [access_compat:error] [pid 2336140:tid
> 22602300983040] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant, referer:
> hidden link <hidden link;
> [Sat Aug 26 16:37:33.306329 2023] [access_compat:error] [pid 2336140:tid
> 22602332501760] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 16:37:29.958218 2023] [access_compat:error] [pid 2404682:tid
> 22602311489280] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 16:33:16.846844 2023] [access_compat:error] [pid 2336145:tid
> 22602294679296] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms, referer:
> hidden link <hidden link;
> [Sat Aug 26 16:33:14.527461 2023] [access_compat:error] [pid 2336145:tid
> 22602298881792] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms, referer:
> hidden link <hidden link;
> [Sat Aug 26 16:32:18.955463 2023] [access_compat:error] [pid 2336145:tid
> 22602321995520] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 16:32:11.979885 2023] [access_compat:error] [pid 2336145:tid
> 22602313590528] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 16:31:38.568856 2023] [access_compat:error] [pid 2371427:tid
> 22602298881792] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 16:29:10.149883 2023] [access_compat:error] [pid 2371427:tid
> 22602303084288] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms
> [Sat Aug 26 16:25:51.798966 2023] [access_compat:error] [pid 2336145:tid
> 22602286274304] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 16:24:20.092250 2023] [access_compat:error] [pid 2371427:tid
> 22602319894272] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 16:21:57.493341 2023] [access_compat:error] [pid 2336146:tid
> 22602303084288] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 16:19:30.081999 2023] [access_compat:error] [pid 2336145:tid
> 22602313590528] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 16:07:17.496024 2023] [access_compat:error] [pid 2336138:tid
> 22602324096768] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/, referer:
> hidden link
> <hidden link;
> [Sat Aug 26 16:05:55.208589 2023] [access_compat:error] [pid 2336136:tid
> 22602328299264] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 16:05:02.050905 2023] [access_compat:error] [pid 2290273:tid
> 22602294679296] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 16:04:59.870828 2023] [access_compat:error] [pid 2290273:tid
> 22602303084288] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product-category
> [Sat Aug 26 16:02:35.004933 2023] [access_compat:error] [pid 2317916:tid
> 22602332501760] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 16:02:30.843832 2023] [access_compat:error] [pid 2282502:tid
> 22602290476800] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms
> [Sat Aug 26 15:52:41.564090 2023] [access_compat:error] [pid 2282502:tid
> 22602292578048] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant, referer:
> hidden link <hidden link;
> [Sat Aug 26 15:51:44.781506 2023] [access_compat:error] [pid 2255599:tid
> 22602298881792] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 15:11:02.347938 2023] [access_compat:error] [pid 2184296:tid
> 22602317793024] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/wp-content/uploads/2023/01/itrffid-300x300.png
> [Sat Aug 26 15:07:09.855561 2023] [access_compat:error] [pid 2184294:tid
> 22602332501760] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/id
> [Sat Aug 26 14:36:44.577175 2023] [access_compat:error] [pid 2033803:tid
> 22602324096768] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 14:35:45.610905 2023] [access_compat:error] [pid 2033810:tid
> 22602300983040] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 14:35:02.455345 2023] [access_compat:error] [pid 2027699:tid
> 22602315691776] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/wp-content/uploads/2022/10/71sy59xZoDL._AC_SL1500_.jpg
> [Sat Aug 26 13:39:13.514603 2023] [access_compat:error] [pid 1861435:tid
> 22602326198016] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 13:37:49.519820 2023] [access_compat:error] [pid 1857449:tid
> 22602326198016] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 13:36:13.718333 2023] [access_compat:error] [pid 1778432:tid
> 22602330400512] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 12:41:59.141226 2023] [access_compat:error] [pid 1549444:tid
> 22602298881792] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 12:38:32.733541 2023] [access_compat:error] [pid 1606093:tid
> 22602309388032] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 12:35:02.382605 2023] [access_compat:error] [pid 1549454:tid
> 22602300983040] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/wp-content/uploads/2022/10/71vEVO3tRjL._AC_SX569_-1.jpg
> [Sat Aug 26 12:30:45.530504 2023] [access_compat:error] [pid 1606093:tid
> 22602294679296] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 12:08:45.855353 2023] [access_compat:error] [pid 1549457:tid
> 22602286274304] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/sitemap_index.xml
> [Sat Aug 26 11:21:45.786899 2023] [access_compat:error] [pid 1355085:tid
> 22602288375552] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 11:18:18.889321 2023] [access_compat:error] [pid 1355086:tid
> 22602309388032] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 11:12:11.649255 2023] [access_compat:error] [pid 1355085:tid
> 22602305185536] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 11:04:31.577609 2023] [access_compat:error] [pid 1322047:tid
> 22602309388032] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 11:00:25.828286 2023] [access_compat:error] [pid 1293229:tid
> 22602290476800] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 10:56:41.825715 2023] [access_compat:error] [pid 1293229:tid
> 22602303084288] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 10:52:37.683702 2023] [access_compat:error] [pid 1169968:tid
> 22602315691776] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 10:50:02.404841 2023] [access_compat:error] [pid 1247693:tid
> 22602330400512] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/wp-content/uploads/2022/01/194024-1-600x600.jpg
> [Sat Aug 26 10:49:07.343056 2023] [access_compat:error] [pid 1219941:tid
> 22602313590528] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant, referer:
> hidden link
> <hidden link;
> [Sat Aug 26 10:46:15.693392 2023] [access_compat:error] [pid 1247693:tid
> 22602309388032] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 10:30:43.630758 2023] [access_compat:error] [pid 1219941:tid
> 22602326198016] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 10:26:24.462985 2023] [access_compat:error] [pid 1169968:tid
> 22602294679296] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 10:25:34.361179 2023] [access_compat:error] [pid 1169968:tid
> 22602303084288] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 10:11:59.738215 2023] [access_compat:error] [pid 1170001:tid
> 22602298881792] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 10:09:10.706765 2023] [access_compat:error] [pid 1170001:tid
> 22602298881792] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 10:06:13.692357 2023] [access_compat:error] [pid 1169996:tid
> 22602309388032] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 10:05:02.363105 2023] [access_compat:error] [pid 1134129:tid
> 22602296780544] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/wp-content/uploads/2022/01/verticalwoodenbike3-1x1.jpg
> [Sat Aug 26 10:04:28.293513 2023] [access_compat:error] [pid 1134129:tid
> 22602326198016] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 10:00:07.872442 2023] [access_compat:error] [pid 1117136:tid
> 22602321995520] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/id
> [Sat Aug 26 09:42:18.837004 2023] [access_compat:error] [pid 1091381:tid
> 22602288375552] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms
> [Sat Aug 26 09:42:17.448561 2023] [access_compat:error] [pid 1091381:tid
> 22602292578048] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 09:42:11.620960 2023] [access_compat:error] [pid 1021246:tid
> 22602290476800] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 09:41:11.380548 2023] [access_compat:error] [pid 1021253:tid
> 22602313590528] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/wp-content/uploads/2022/10/71vEVO3tRjL._AC_SX569_-1-100x100.jpg
> [Sat Aug 26 09:38:51.982712 2023] [access_compat:error] [pid 1091381:tid
> 22602315691776] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 09:24:17.304993 2023] [access_compat:error] [pid 1021242:tid
> 22602298881792] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms, referer:
> hidden link
> <hidden link;
> [Sat Aug 26 09:11:20.567453 2023] [access_compat:error] [pid 1021179:tid
> 22602324096768] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 08:58:10.362852 2023] [access_compat:error] [pid 942006:tid
> 22602290476800] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product-category
> [Sat Aug 26 08:52:23.085448 2023] [access_compat:error] [pid 944178:tid
> 22602309388032] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 08:47:52.115933 2023] [access_compat:error] [pid 944178:tid
> 22602328299264] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/, referer:
> hidden link
> <hidden link;
> [Sat Aug 26 07:39:46.370386 2023] [access_compat:error] [pid 711551:tid
> 22602317793024] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 07:37:24.586922 2023] [access_compat:error] [pid 711551:tid
> 22602284173056] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/, referer:
> hidden link
> <hidden link;
> [Sat Aug 26 07:35:55.130706 2023] [access_compat:error] [pid 711551:tid
> 22602294679296] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 07:35:02.347028 2023] [access_compat:error] [pid 711551:tid
> 22602319894272] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/wp-content/uploads/2022/10/131985-01-d-225364-1-100x100.jpg
> [Sat Aug 26 07:34:51.724504 2023] [access_compat:error] [pid 711547:tid
> 22602305185536] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 07:32:26.806678 2023] [access_compat:error] [pid 711553:tid
> 22602313590528] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 07:30:42.067084 2023] [access_compat:error] [pid 711553:tid
> 22602317793024] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms
> [Sat Aug 26 07:30:01.932075 2023] [access_compat:error] [pid 711551:tid
> 22602294679296] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product-category
> [Sat Aug 26 07:17:57.564354 2023] [access_compat:error] [pid 711556:tid
> 22602307286784] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 07:08:18.059594 2023] [access_compat:error] [pid 711553:tid
> 22602324096768] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms
> [Sat Aug 26 07:03:30.829772 2023] [access_compat:error] [pid 662698:tid
> 22602288375552] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 07:03:28.663175 2023] [access_compat:error] [pid 662698:tid
> 22602319894272] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 07:00:36.066084 2023] [access_compat:error] [pid 641647:tid
> 22602313590528] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms
> [Sat Aug 26 06:56:13.746866 2023] [access_compat:error] [pid 662698:tid
> 22602286274304] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms
> [Sat Aug 26 06:40:24.290577 2023] [access_compat:error] [pid 641647:tid
> 22602298881792] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 06:34:00.251474 2023] [access_compat:error] [pid 564661:tid
> 22602324096768] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 06:30:29.010829 2023] [access_compat:error] [pid 564670:tid
> 22602292578048] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/wp-content/cache/asset-cleanup/js/head-5d72a5ce5c72d3f086b81a1dd118d937a8d5f903.js, referer: hidden link <hidden link;
> [Sat Aug 26 06:30:26.003847 2023] [access_compat:error] [pid 564670:tid
> 22602292578048] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/wp-content/cache/asset-cleanup/js/body-a2e1091717f91f112a78efb8bb733d82be9d3778.js, referer: hidden link <hidden link;
> [Sat Aug 26 06:26:43.837525 2023] [access_compat:error] [pid 564666:tid
> 22602309388032] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 06:26:03.188594 2023] [access_compat:error] [pid 564666:tid
> 22602313590528] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/wp-content/uploads/2022/10/004-400x300.png
> [Sat Aug 26 06:25:31.354198 2023] [access_compat:error] [pid 564662:tid
> 22602311489280] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 06:24:55.853812 2023] [access_compat:error] [pid 564662:tid
> 22602298881792] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 06:17:51.459644 2023] [access_compat:error] [pid 564670:tid
> 22602332501760] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms
> [Sat Aug 26 06:16:34.854879 2023] [access_compat:error] [pid 564666:tid
> 22602330400512] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 06:16:32.601938 2023] [access_compat:error] [pid 564670:tid
> 22602296780544] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 06:15:56.082180 2023] [access_compat:error] [pid 564670:tid
> 22602311489280] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 06:08:44.223777 2023] [access_compat:error] [pid 564661:tid
> 22602307286784] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 06:04:48.850887 2023] [access_compat:error] [pid 525871:tid
> 22602290476800] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 05:58:10.278274 2023] [access_compat:error] [pid 525871:tid
> 22602290476800] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/zh-hant
> [Sat Aug 26 05:57:56.432765 2023] [access_compat:error] [pid 498746:tid
> 22602328299264] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 05:57:19.813766 2023] [access_compat:error] [pid 525871:tid
> 22602294679296] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/ms
> [Sat Aug 26 05:57:16.673165 2023] [access_compat:error] [pid 498746:tid
> 22602286274304] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/product
> [Sat Aug 26 05:42:33.163099 2023] [access_compat:error] [pid 421815:tid
> 22602305185536] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 05:27:30.644768 2023] [access_compat:error] [pid 421815:tid
> 22602403510016] [client 66.249.65.162:0 <hidden link;
> AH01797: client denied by server configuration:
> /home/roycefur/public_html/th
> [Sat Aug 26 05:27:23.894434 2023] [access_compat:error] [pid 421826:tid
> 22602307286784] [client 66.249.65.162:0 <hidden link;
...

[Message clipped] View entire message

Waf Daw <wilsonckao@gmail.com>
10:28 AM (6 hours ago)
to Janis

This email is created via compose
does the following ht access file have the correct wp codes? thanks

# BEGIN WpFastestCache
# Modified Time: 25-08-23 3:50:15
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{HTTPS} =on
RewriteCond %{HTTP_HOST} ^roycefurniture.com
# Start WPFC Exclude
RewriteCond %{REQUEST_URI} !\/my-wishlist [NC]
# End WPFC Exclude
# Start_WPFC_Exclude_Admin_Cookie
RewriteCond %{HTTP:Cookie} !wordpress_logged_in_[^\=]+\=a2hosting|a2support1|edceezyyy1229@gmail.com|storageforsports|support@kajinhealth.com|wilson|wilson@kajinhealth.com|wilsonckao
# End_WPFC_Exclude_Admin_Cookie
RewriteCond %{HTTP_HOST} ^roycefurniture.com
RewriteCond %{HTTP_USER_AGENT} !(facebookexternalhit|WP_FASTEST_CACHE_CSS_VALIDATOR|Twitterbot|LinkedInBot|WhatsApp|Mediatoolkitbot)
RewriteCond %{HTTP_USER_AGENT} !(WP\sFastest\sCache\sPreload(\siPhone\sMobile)?\s*Bot)
RewriteCond %{REQUEST_METHOD} !POST
RewriteCond %{HTTPS} !=on
RewriteCond %{REQUEST_URI} !(\/){2,}
RewriteCond %{THE_REQUEST} !(\/){2,}
RewriteCond %{REQUEST_URI} ![^\/]+\/$
RewriteCond %{QUERY_STRING} !.+
RewriteCond %{HTTP:Cookie} !comment_author_
RewriteCond %{HTTP:Profile} !^[a-z0-9\"]+ [NC]
RewriteCond %{DOCUMENT_ROOT}/wp-content/cache/all/$1/index.html -f [or]
RewriteCond /home/roycefur/public_html/wp-content/cache/all/$1/index.html -f
RewriteRule ^(.*) "/wp-content/cache/all/$1/index.html" [L]
</IfModule>
August 28, 2023 at 9:05 am #14298801

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

1) The error log you shared seems to be related to server configuration and restrictions:

- AH01797 -> hidden link

I advise checking further with your hosting support and allowing access.

2) As for errors related to WCML, can you please share how the issue happens, as soon as you activate WCML? What do you mean by crash?

3) Does the issue happens when using WP default theme, all other plugins disabled and only WPML plugns and WooCommerce enabled?

Thanks,
Drazen
August 29, 2023 at 2:30 am #14303571

wei-cheng-wilsonk

when u turn on wcml it will crash the website. how to give u access?
August 29, 2023 at 6:16 am #14304009

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

before proceeding further, please follow my suggestion from the last reply and let me know how it goes.

Does the issue happens when using WP default theme, all other plugins disabled and only WPML plugns and WooCommerce enabled?

Thanks,
Drazen

The topic ‘[Closed] Split: my website crashes when enabling woocommerce multi language’ is closed to new replies.