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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported two issues: first, some product images on the Arabic version of their site were missing even though they were present on the English version. Second, product bundles displayed correctly in English but showed no products when switching to Arabic.
Solution:
For the first issue, the client resolved it by bulk uploading the product image URLs again for the Arabic products. For the second issue regarding product bundles not displaying in Arabic, we recommend checking the synchronization settings in WPML for product bundles and ensuring that all necessary data and translations are correctly linked and uploaded. If you're experiencing similar issues, we recommend verifying your synchronization settings and re-uploading any missing data.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 4 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 5 days, 15 hours ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
June 30, 2025 at 12:18 pm #17184173

abdullahA-127

doing that actually helped, syncing got the uncategorized to just 19 products.
moving on to the next issue.

english page - hidden link

arabic page - hidden link

english page has all the product images in the loop but some corresponding products in the arabic site don't have them.

can you please check.

June 30, 2025 at 5:07 pm #17185620

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

To debug this issue, I need a copy of your website. I was able to create one using the WP All In One WP Migration plugin, but couldn't download it (the connection gets interrupted with your website).

Can you please download it in "All In One WP Migration" > "Backups", upload it to Google Drive and send me the link? This way, I can check for conflicts and test solutions without harming the live website 🙂 Let me know.

July 1, 2025 at 11:44 am #17188295

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

This is precisely the link that does not work for me, that's why I asked you to download it, and upload it to Google Drive.

Can you please download it in "All In One WP Migration" > "Backups", upload it to Google Drive and send me the link?

July 1, 2025 at 3:38 pm #17189371
abdullahA-127

i have found a solution to the issue, i just bulk uploaded the products image url again for the arab products and it is fixed now.
We can move to the next issue in which product bundles shows in english but when i change the language to arabic, the bundle shows no product.

english link - hidden link

arabic link - hidden link

kindly check it out please.

This is the last issue for this site.

New threads created by Lucas Vidal de Andrade and linked to this one are listed below:

https://wpml.org/forums/topic/split-product-bundles-missing-on-translation/

July 1, 2025 at 7:02 pm #17189969

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

Thank you for sharing the results. I've created a new ticket to address this issue:

https://wpml.org/forums/topic/split-product-bundles-missing-on-translation/

I'll answer you there. Thank you.