[Resolved] Split: sections loosing the full width style
This thread is resolved. Here is a description of the problem and solution.
Problem: The client was experiencing an issue where the row layout was not displaying as full width despite being set to full width. This problem was suspected to be related to the Kadence theme update.
Solution: We suggested that the client ensure the full-width setting is applied in the row block option in the default language first. Then, when translating or making edits, this setting should be copied correctly. We also asked the client to check if this behavior persists when creating a new page and to provide more information on how to reproduce the issue or where the default setting is coming from.
If you're experiencing a similar issue, we recommend checking if the full-width setting is applied in the default language and ensuring it's being copied correctly when translating or editing. If the problem persists, try creating a new page to see if the issue can be reproduced. If you're unable to resolve the issue, it might be due to an outdated solution or because it's not applicable to your case. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
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Ok, so assuming you found solution for this issue and it will work long term could you please help me with the second issue - mean these sections loosing the full width style on translated pages?
What I did - I copied all blocks from my home page to your test page, save, translate - looks fine -> hidden link
I duplicated my home page -> hidden link, make text changes, translate, save.
The problem is visible - doesn't look fine, and some section do not have full with style.
I went to EN page, made full witdh for those sections - saved.
Go back to PL page, edit text, save, re-translate, save. Problem occurred -> hidden link
can you please share a video of your steps, you can use a tool like LOOM.
I suspect you are manually editing pages and mixing translation methods, which then causes issues, which is expected as you should not mix the manual method and WPML editor, but only use one method, and if manually disable WPML editor.
thanks, I checked and could see the issue, but this full width is set from somewhere else not from the row block option, since if you check it is not set to full width in the default language also, but it is showing as full width.
If you set this as full-width in the row block option in the default language and then translate/make edits, it stays like this, so this option is copied correctly, but I am not aware of where is "default" setting that is not being copied coming from or how to reproduce this issue, for example if you create new page.
Can you please check if it works like this for you and if can provide more info on how to reproduce the issue if the new page is created or from where this is set?
I am not sure what is going on here. There is no other way (which I would be aware of) to set this row layout to full width. When I was creating each of these pages I set it to full width every time I wanted to have it full width. NO IDEA why it is visible as "None" now, when in fact it is full width!
Maybe that is some bug in last Kadence update... I will check pages to see if they have this full width set everywhere is supposed to be set. Hopefully setting it again will help.
That sounds good, maybe something set them off during migration.
Please check and let me know if re-settings them fixes the issue for you.
Regards,
Drazen
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