This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that URLs for translated products were not correctly reflecting the translated product names, instead showing a generic URL format. Additionally, there was confusion about why products ended up in drafts after being updated and requested for translation.
Solution:
We advised the client to ensure that the second language products are published and not left in draft status, as draft products are only visible to admins and will display generic URLs. If using the 'Translate Everything' mode, it's possible that new translations are automatically set as drafts needing review. The client should check the WPML settings to adjust this or manually confirm the review of each translation. Furthermore, if the original product was a draft when translated, the second language product would also need to be manually changed to 'published' status after updating the original product.
If this solution does not resolve the issue or seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
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This topic is split from https://wpml.org/forums/topic/traducao-do-produto/
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Last updated by 4 days, 15 hours ago.
Assisted by: Dražen.
