Split: Unfortunately the entire design is broken in these two languages

This thread is resolved. Here is a description of the problem and solution.

Problem:
After translating the website into two languages, the entire design, including the header and footer, breaks when switching languages.
Solution:
If you're experiencing issues with your site's design breaking after translation, we recommend checking if the header and footer created in Houzez → Theme Builder are set to be translatable. You can do this by navigating to WPML → Settings → Post Types Translation and setting the Theme Builder to be translatable. After setting this, ensure that you translate the header and footer into the secondary languages.

This solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/config/

Tagged: Exception

This topic contains 8 replies, has 0 voices.

Last updated by homeP 1 month, 2 weeks ago.

Assisted by: Andrey.

Author	Posts
February 23, 2025 at 9:35 am #16737576
homeP	another question. Is there a setting that allows me to only display the flag in the header without text hidden link
February 23, 2025 at 10:39 am #16737678
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Please use this article to learn how to start translating: https://wpml.org/documentation/getting-started-guide/#fully-flexible-translating-with-the-plus-icons another question. Is there a setting that allows me to only display the flag in the header without text hidden link; Yes, it is possible in WPML → Languages and edit the language switcher you want to customize. https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/#style-language-switcher If the original issue of this support ticket is resolved, please open a new ticket for each new question. This approach will help avoid mixing different problems in one support ticket and will allow other users with similar issues to find solutions more easily when searching the forum.
February 23, 2025 at 10:49 am #16737687
homeP	You mean this setting? hidden link I've already seen it, but there is no text in the dropdown menu either! I actually only want no text in the menu but text in the dropdown menu New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-no-language-name-in-the-dropdown/
February 23, 2025 at 6:34 pm #16738498
homeP	I think the plugin should have translated everything by now These are the problems Home - Not all properties have been translated hidden link - This text has not been translated either hidden link - The location names have not been translated either hidden link Filter. The filter names have not all been translated hidden link Propertis details: Various texts have not been translated hidden link hidden link The plugin is not exactly trustworthy! I am a bit worried if the website is really online!!
February 23, 2025 at 6:39 pm #16738501
homeP	Another question. I have adjusted the flags. Unfortunately, the language switch now exists in the footer and not in the header. I don't want a language switch in the footer but in the header hidden link New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-language-switch-now-exists-in-the-footer-and-not-in-the-header/
February 23, 2025 at 6:40 pm #16738503
homeP	Another issue. I bought 90000 credits about 6 hours ago, they are not displayed in the backend, it still says 11640 hidden link New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-i-bought-90000-credits-they-are-not-displayed-in-the-backend/
February 23, 2025 at 7:23 pm #16738548
homeP	in the agents menu, the footer icon is extremely large on the translated languages. English is okay, the other languages have huge icons in the footer original hidden link Translate hidden link New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-the-footer-icon-is-extremely-large-on-the-translated-languages/
February 24, 2025 at 9:35 am #16739677
homeP	many texts have not been translated into German hidden link in Portuguese there is the same problem hidden link The actual reviews have not been translated either. Can you please make sure that everything is translated completely. The option in the plugin to translate everything is activated, but it doesn't seem to work correctly! Thanks New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-many-texts-have-not-been-translated-into-german/
February 24, 2025 at 9:50 am #16739783
homeP	There is also a problem with the language redirection. When the customer visits the site it is correctly redirected to German. If the customer goes back to the home page it is back to English.
February 24, 2025 at 9:51 am #16739799
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	You mean this setting? hidden link I've already seen it, but there is no text in the dropdown menu either! I actually only want no text in the menu but text in the dropdown menu I have created a new support ticket regarding this issue. I will assist you here: https://wpml.org/forums/topic/split-no-language-name-in-the-dropdown/. Could you please create a separate support ticket for each problem you mentioned to ensure they receive the attention they deserve? If some parts are not translated when you activate the "translate everything" option, I suspect they may not be set up for translation or need to be prepared for it. You might also want to read this article: hidden link.
February 24, 2025 at 9:57 am #16739890
homeP	This plugin is slowly making things too stressful for you! I pay and then I expect it to work 100% Do I have to open 100 tickets so that I can use the plugin correctly? For me it works like this. I buy, I pay and it has to work and not I buy, I pay and then I have to provide support for days so that I can use the product! If I configure everything and translate it, then I expect everything to be translated correctly, I don't have time to check everything multiple times
February 24, 2025 at 10:21 am #16740139
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback and for purchasing WPML. WPML offers various features, and we strive to ensure compatibility with as many themes and plugins as possible. However, preparing certain parts of your site for translation—whether manual or automatic—may sometimes require your attention. Additionally, it can be helpful to familiarize yourself with how different features work within WPML by using documentation. We're here to assist you with any questions related to WPML. From our experience, creating separate support tickets for different issues is the best approach to handling everything quickly, avoiding any confusion, and ensuring that each question receives the attention it deserves. This approach will also help other users with similar problems find solutions more quickly through the forum. If your initial issue with the support ticket has been resolved, may I ask you to open a new ticket for each new question? You also can open a live chat. Thank you.
February 24, 2025 at 10:55 am #16740339
homeP	nothing. I press translate and everything has to be done. sorry for this effort, I can just as easily download the data, translate it manually and upload it again!! There is a reason why I decided to use a plugin. So that I don't have to do anything, that's the reason I would already be done if I had translated the file manually!! so make sure that everything is translated correctly. I'm still waiting for my 900,000 credits, they are still in the plugin! Thnak you have a nice day
February 24, 2025 at 12:00 pm #16740761
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback. You don’t need to translate manually; you can use automatic translation for convenience. Based on the issues you've reported, I have created the remaining support tickets for you. I will assist with each one. Another question. I have adjusted the flags. Unfortunately, the language switch now exists in the footer and not in the header. I don't want a language switch in the footer but in the header hidden link; https://wpml.org/forums/topic/split-language-switch-now-exists-in-the-footer-and-not-in-the-header/ Another issue. I bought 90000 credits about 6 hours ago, they are not displayed in the backend, it still says 11640 hidden link; https://wpml.org/forums/topic/split-i-bought-90000-credits-they-are-not-displayed-in-the-backend/ in the agents menu, the footer icon is extremely large on the translated languages. English is okay, the other languages have huge icons in the footer original hidden link Translate hidden link; https://wpml.org/forums/topic/split-the-footer-icon-is-extremely-large-on-the-translated-languages/ many texts have not been translated into German hidden link in Portuguese there is the same problem hidden link; https://wpml.org/forums/topic/split-many-texts-have-not-been-translated-into-german/ I also recommend checking the article below. Specifically the parts "Translating Property Labels via String Translation" and "Translating Taxonomies". hidden link Have a nice day.
February 26, 2025 at 8:07 pm #16753289
homeP	not receive any help that is relevant to solving the problem