string translations not working

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Tagged: Exception

This topic contains 9 replies, has 3 voices.

Last updated by Mohamed Sayed 1 year, 2 months ago.

Assisted by: Mohamed Sayed.

Author	Posts
March 19, 2024 at 8:35 am #15424560
walter-arielM	Hello, I translated (WPML) some strings like "Latest searches" take a look: hidden link But the translation is not shown in frontend, take a look: hidden link Please take a look at this capture to see what I mean: hidden link You can also view the real page here, it is password protected page. Password: 123456 hidden link I already run the "plugins localization" by the WPML plugin settings, take a look: hidden link What am I missing here? Thanks.
March 19, 2024 at 9:36 am #15424993
Laura WPML Supporter since 05/2018 Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Hi, thanks for contacting us. It's not clear what I should do to see the untranslated strings. If I check the page you linked, the "most searched" appears as translated. Did you try to clear the cache and testing it again?
March 19, 2024 at 9:49 am #15425127
walter-arielM	Hi there, Sorry I sent you a wrong form. Now I set the right form with the issue, check again please and take a look a this video: hidden link Page: it is password protected page. Password: 123456 hidden link
March 19, 2024 at 11:51 am #15426072
Mohamed Sayed	Hi, I'm taking over this ticket and will be glad to help you. I would need to request temporary access (WP-Admin) to investigate the issue further. Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website first❌ If you don't see the form below, please don't add your credentials as they will be publicly exposed: hidden link Privacy and Security when Providing Debug Information for Support: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Kind regards, Mohamed
March 19, 2024 at 3:31 pm #15427289
walter-arielM	Hello, I think I have an idea of what the problem could be. I developed this site in a temporary url, then I move the site to the real domain. I reactivated the development temporary url and I can not replicate this issue there. I works fine. Then I think the issue might be related to the WPML cache or something similar. Can you tell me how to refresh cache, url, etc. in the WPML settings? Production URL: hidden link Development URL: hidden link Thanks.
March 19, 2024 at 4:09 pm #15427535
walter-arielM	More: I see this message in the Development site: hidden link New threads created by Mohamed Sayed and linked to this one are listed below: https://wpml.org/forums/topic/split-this-site-has-moved-to-a-new-location-2/
March 19, 2024 at 5:08 pm #15427884
Mohamed Sayed	Regarding the first issue, please create a full backup of the database and website then try this: Go to WPML > Support > Troubleshooting page and click the following: - Clear the Cache in WPML - Remove ghost entries from the translation tables Then resave the string translation and check if the issue is resolved. For better support, we handle one issue per ticket so I created a new ticket for the other request about admin notice. We can continue the discussion here: https://wpml.org/forums/topic/split-this-site-has-moved-to-a-new-location-2/
March 20, 2024 at 6:17 pm #15433393
walter-arielM	Hello, I tried but not working. The issue persists.
March 20, 2024 at 6:19 pm #15433394
walter-arielM	Hi, I don't see the form below to add credentials.
March 21, 2024 at 12:51 am #15434090
Mohamed Sayed	I've enabled the private form again, please check if you can see it.

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