String translations reverting to previous versions when site/CDN cache is cleare

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This topic contains 1 reply, has 2 voices.

Assisted by: Osama Mersal.

Author	Posts
September 14, 2023 at 12:49 pm #14397199
stephenB-35	We have a site hosted on Kinsta, running WPML. I've recently added a few string translations, which keep reverting back to an untranslated string seemingly each time I clear the site and CDN caches at the server level. We're also experiencing issues where we clear the caches and the site is still displaying a previously cached version for some users. Having spoken to our host support team, they suspect it could be related to the caching of some plugins including multi-lingual plugins. Is there a cache for WPML that is conflicting with the main server caches that is causing this to open? Thanks
September 18, 2023 at 8:15 am #14409855
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. First of all, sorry for the late reply due to a higher workload. WPML has a clear cache function that you can find in WPML-> Support-> Troubleshoot. Please clear the WPML, server, and site cache, then translate the strings to check if the issue persists. Also, it would be helpful if you could provide a screen-recorded video while reproducing the issue. Best regards, Osama

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