Background of the issue:
I am trying to translate strings via string translation in WPML. The strings include tags like , which are necessary for me. I attempted to translate items such as 🪙 Mora ×20000 📜 Hero's Wit ×3 🌸 Brilliant Chrysanthemum ×5 🎁 Prithiva Topaz Sliver ×3.
Symptoms:
The strings are not translated as expected because of tags. Instead of seeing the translated text, I still see the original text with tags.
You can check it even in Deepl, you need to ignore such tags: hidden link
Questions:
Why are the strings not translating despite using string translation?
How can I ensure that tags like do not interfere with translation?
Can you ignore tags in translation?
Thanks for contacting WPML forums support. I'll be glad to help you today.
Please let me know where to check this string on the front end.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
I don't want to give access to my site. I just tell you that there are bugs in string translation and you can check it by yourself in wpml - string translation. Use text that I mentioned or something similar with br tags.