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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 35 replies, has 3 voices.

Last updated by Osama Mersal 1 year, 11 months ago.

Assisted by: Osama Mersal.

Author Posts
July 18, 2023 at 1:08 pm #14059481

evgeniiB

Can you give me some private reply form, where i can send link?

Screenshot_1.jpg
July 18, 2023 at 1:10 pm #14059511

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I've enabled the private reply. Please add the package link. If it didn't work, please add it to the reply itself, and I'll make it private from my side.

Best regards,

July 18, 2023 at 1:32 pm #14059703

evgeniiB

deleted folders wp-content/upload, wp-content/cache

July 18, 2023 at 2:10 pm #14059969

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the package. Could you please share another copy of your database? The provided one is not working when trying to import it.

Also, please let me know the problematic page name.

Best regards,

July 18, 2023 at 2:39 pm #14060153

evgeniiB

made new zip with DB, testing it now unziped it and importing to testing DB

July 18, 2023 at 2:40 pm #14060203

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for your update. Please share the new DB after testing it.

Best regards,

July 18, 2023 at 3:13 pm #14060507

evgeniiB

All done. Are you here? Im ready. Need your confirm that you ready make it private.

July 18, 2023 at 3:14 pm #14060515

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please share the link, and I'll make the reply private.

July 18, 2023 at 3:32 pm #14060619

evgeniiB

page name "About"

July 18, 2023 at 4:50 pm #14061211

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the package and the page name. I'll check them and consult our 2nd tier support team if needed.

Best regards,

July 18, 2023 at 9:47 pm #14062141

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I'm afraid that I'm still getting errors while importing the DB. (Kindly check the attached screenshot)

Please use the Duplicator plugin to create a site copy. (hidden link)
Kindly exclude the uploads and cache folder.

Best regards,

2023-07-19_00-43-45.jpg
July 19, 2023 at 6:14 am #14062577

evgeniiB

I was wondering where these strings (old content) come from, made search in the database. there is one match in the table wp_icl_strings. Is it WPML table? Can i just delete it? and other strings from old content? And why they are there if i cleared all content from page?

July 19, 2023 at 7:16 am #14062773

evgeniiB

I don't understand why you can't do this, I've tried it twice, everything installs perfectly. Maybe the fact is that there is a Russian language in the database, and there is some kind of conflict because of the encoding?  
(Server connection collation: utf8mb4_unicode_ci)

July 19, 2023 at 8:06 am #14063123

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

1) icl_strings table is the table where the strings are kept, and if you delete a plugin or change the theme, these strings will not be deleted until deleting them from WPML-. String Translation. (https://wpml.org/documentation/support/wpml-tables/#string-translation)

You can try to empty the table and check if that will help you fix the issue, but please take a database backup first.

2) I use the collation with Character set utf-8. However, I still get the errors using PhpMyAdmin in Xampp local server and Adminer in the CloudWays server.

Please try the provided Duplicator plugin and let me know if you can share the package and installer.

3) Most probably, the issue you face is related to the DB, but I can't be sure; hence I couldn't import it.

Best regards,

July 19, 2023 at 1:27 pm #14066519

evgeniiB

please confirm you are here and can make post private

The topic ‘[Closed] Strings from old content are still showing’ is closed to new replies.