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Tagged: Exception
This topic contains 9 replies, has 2 voices.
Last updated by Dražen 1 year, 9 months ago.
Assisted by: Dražen.
Author | Posts |
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September 11, 2023 at 4:15 am #14372601 | |
hugyakA |
I tried to translate some hidden link expression (distance). The strins don't include this text, but I am shocjed, because it fing some extra long woocommerce reviw, which includes also this expression, however, woo was deleted, currently is inactive on the site. Please be so kind and let me know, how can I remove all of the reviews form the string database? Of course, we previously deleted the reviews on the website, but the strings still listed the spam review. |
September 12, 2023 at 8:02 am #14381201 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, I am not sure I understand your request completely, but you can remove/delete strings in bulk from specific text domains from WPML String translation > Remove strings by domain. Hope this helps. Regards, |
September 15, 2023 at 5:24 am #14400563 | |
hugyakA |
Hi, It is a misunderstanding, I would like to remove Woocommerce reviews form the wpml database. Thank you. |
September 15, 2023 at 5:55 am #14400629 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, I suspect they are still coming from WooCommerce, so there are two things you can do here delete them manually from WPML strings, but they would still exist or you can re-enable WooCommerce and find and delete them completely from your system. Regards, |
September 15, 2023 at 5:59 am #14400639 | |
hugyakA |
??? As I wrote: Of course, we previously deleted the reviews on the website, but the strings still listed the spam review. |
September 15, 2023 at 6:00 am #14400641 | |
hugyakA |
I mean in Woocommerce menu we deleted these, but wpml string section still inlude / list these. |
September 15, 2023 at 6:13 am #14400661 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, okay, and have you tried to remove them as I suggested above or select all and choose to delete strings from the bottom screen? It should work fine. Let me know how it goes and if you still need our help. Regards, |
September 15, 2023 at 6:24 am #14400675 | |
hugyakA |
Hi, It is not possible, because there are 3 languages and a lot of stings, I cannot borwse +400 pages for randomly situated reviews. Your system should delete also automatically from wpml database all of the deleted things! I cannot imagine, how much unnecessary information the database contains. |
September 15, 2023 at 7:26 am #14400939 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, it should delete them. Let me have a look to see what is going on. 1) Please share one review text example I can check. 2) Please make a full backup of your site (files and database) and confirm it in your next reply. Please note, that I might need to do some debugging procedures like enable/disable plugins, switch themes, change the default language of the user account, and/or access your website database to debug the issue furtherly. I will share with you any changes or steps done in this process. Please let me know if you do not agree with the above or if I do not have your permission for any. I would need to access both your site's wp-admin and FTP account, if possible. I have enabled the private username and password fields in your next reply. I suggest you create a new user, set it as an administrator and then add those credentials in the private fields mentioned. You can safely add your information into these fields. Thanks, |
September 15, 2023 at 8:27 am #14401283 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, thanks for getting back. I checked and I can see 121 reviews in WPML string translation so I checked and deleted them. I do not see any other entries in wcml review. Video: Please check and let me know if any other questions. Regards, |