stripe issue

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This topic contains 3 replies, has 2 voices.

Assisted by: Dražen.

Author	Posts
September 5, 2023 at 8:32 pm #14347391
annas-27	as you can see in the images uploaded, we set the parameters of all languages English, spanish and portuguese and us dolar, euro (image 2,3) and real brazil currencys. When i get to checkout mode, the stripe not work (image 1), but if i change the same checkout with the same product to spanish language the stripe works as you can see in the (image 4). I can not find the issue. thanks
September 7, 2023 at 6:14 am #14355965
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00)	Hello, thanks for contacting us. 1) I do not understand completely, for which currency stripe doesn't work? Only Euro? 2) Do you have a staging site where we could check this issue further safely? Regards, Drazen
September 7, 2023 at 10:45 pm #14363043
annas-27	I deleted the live stripe keys from the payment and strip now works. But i dont know if it charges in brazilian real currency or in the clients choice.
September 8, 2023 at 6:12 am #14363555
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00)	Hello, glad to hear it works. I would suggest checking it further and if you still need our help with new issue, let me know and I can open a new ticket for you or you can start a new chat and we will be glad to help. Regards, Drazen