This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was trying to scan themes and plugins for new strings but the scan got stuck and never completed.
On the browser debug console the following JS error entry was fault:
"Cannot read properties of undefined (reading 'files_processed')"
Solution:
In this case the hopsting support was blocking:
sitename.com/wp-admin/admin.php?page=sitepress-multilingual-cms%2Fmenu%2Ftheme-localization.php
Ask the hosting support to whitelist any block on this behalf and further make sure that the minimum requirements for running WPML are met in the server.
Relevant Documentation:
https://wpml.org/home/minimum-requirements/
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 16 replies, has 2 voices.
Last updated by 3 years, 6 months ago.
Assisted by: Andreas W..
