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Started by: tudorG-2 in: English Support
Dražen
Shekhar Bhandari
tudorG-2
Alejandro
Carlos Rojas
Started by: tudorG-2 in: English Support Quick solution available
Problem: The client was trying to scan themes and plugins for new strings but the scan got stuck and never completed.
On the browser debug console the following JS error entry was fault:
"Cannot read properties of undefined (reading 'files_processed')"
Solution: In this case the hopsting support was blocking:
sitename.com/wp-admin/admin.php?page=sitepress-multilingual-cms%2Fmenu%2Ftheme-localization.php
Ask the hosting support to whitelist any block on this behalf and further make sure that the minimum requirements for running WPML are met in the server.
Relevant Documentation: https://wpml.org/home/minimum-requirements/
Nicolas V.
Itamar
