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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues after entering the wrong URL when switching your site key from the development version to the production version in your WPML.org account, we can help.
Solution:
We recommend using the Duplicator plugin to manage the migration of your site. This tool will help in replacing the URL seamlessly. You can find the plugin here: https://wordpress.org/plugins/duplicator/
For detailed guidance, refer to the documentation: https://snapcreek.com/duplicator/docs/
Additionally, a tutorial on how to use Duplicator is available at: https://www.youtube.com/watch?v=3YDQ3Ey_2wY
After completing the migration, please follow these steps to update your WPML site key:
1. Log in to your WPML account and navigate to the "Sites" page (https://wpml.org/account/sites/).
2. Remove your old site/domain and add your new site. This will generate a new key.
3. Go to your site's backend under Plugins > Add new > Commercial, unregister WPML with the old key, and register with the new key.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 11 months, 3 weeks ago.

Assisted by: Mihai Apetrei.

Author Posts
August 28, 2024 at 4:47 pm #16116367

kaoris-3

Background of the issue:
I entered the wrong URL when switching my site key from the development version to the production version in my WPML.org account. I wanted to try and see how it would behave, but I don't know how to fix it.

Symptoms:
I entered the wrong URL when switching my site key from the development version to the production version.

Questions:
How can I fix the issue of entering the wrong URL when switching my site key from the development version to the production version in my WPML.org account?

August 28, 2024 at 7:50 pm #16116979

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there!

For migrating your site, my recommendation is to use the following plugin:
- https://wordpress.org/plugins/duplicator/

Documentation can be found here: hidden link

Here is a small tutorial on how to use Duplicator:
hidden link

This plugin should easily take care of the URL-replacing process.

After migration, register WPML in your new site and enter the new key:
Please Login to your WPML account >> go to the "Sites" page (https://wpml.org/account/sites/) >> Remove your old site / domain from there >> and add your new site >> it will give you a new key which you can add back in your site in Plugins > Add new > Commercial.

If you want to change/remove/regenerate a WPML key, you can do that from under your WPML.org account here:
https://wpml.org/account/sites

Also, you can UN-register WPML from the old key and RE-register WPML with the new key from your site's backend > Plugins > Add new > Commercial > unregister WPML > register WPML.

I hope that you will find this information helpful 🙂

Kind regards,
Mihai Apetrei