The add to cart button does not appear at all

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This topic contains 3 replies, has 2 voices.

Last updated by Subash Chandra Poudel 1 year, 9 months ago.

Assisted by: Subash Chandra Poudel.

Author	Posts
August 11, 2023 at 11:13 am #14187963
yvesC-11	Hello, My website is originally in french, and translated in english and spanish through WPML. For some reason, the add to cart button does not appear at all in those languages like it does in french (see images attached). It used to work correctly but someone in my team has tinkled with the WPML settings and i don't know how to change it back to how it was before. I also need the volume variations and the prices to show. Any clue as to what is the problem? We use Woocommerce btw.
August 11, 2023 at 2:52 pm #14189365
yvesC-11	all my plugins are up-to-date, by the way
August 11, 2023 at 6:26 pm #14190305
yvesC-11	Hello, could I get an answer in here?
August 15, 2023 at 11:33 am #14202689
Subash Chandra Poudel	Hi there, Sorry for the delayed response here due to the weekends and the high support queue. Do you remember what settings/options exactly were changed? Can you please try deactivating WooCommerce Multilingual Plugin and then activating it again to see if it helps? If the issue persists, I would need to take a closer look at your site. So would you please mind sharing temporary access (WP-Admin and FTP) to your site? Preferably to a test site where the problem has been replicated. I have enabled a private reply for you to share the credentials securely, which means only you and I have access to it. IMPORTANT: Please take a complete backup of the site first to avoid data loss. ✙ I would additionally need your permission to make a copy of the site with plugins like Duplicator and deploy it on my local machine to test the issue further. Regards, Subash

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