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This topic contains 6 replies, has 2 voices.

Last updated by Andrey 1 year, 7 months ago.

Assisted by: Andrey.

Author Posts
September 3, 2024 at 3:27 pm #16136630

met-houses-andM

Background of the issue:
I am trying to get The Calendar Availability shown on the translated page. The issue can be seen at hidden link

Symptoms:
The Calendar Availability is deleted on the English page. Instead of seeing the calendar availability on the English page, I got no calendar.

Questions:
Why is the calendar availability not showing on the translated page?
How can I fix the issue of the calendar availability being deleted on the English page?

September 3, 2024 at 9:38 pm #16137978

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Could you give me more background on how you have added the Calendar Availability? Is it a part of your current theme or a separate plugin?

Does the issue persist if you temporarily deactivate all the plugins except WPML?

Please backup your database before making any changes.

September 9, 2024 at 9:30 am #16154902

met-houses-andM

Dear Andrey,

The calendar comes from a widget, not a plugin.
I tried and still don´t work...
Can you please suggest another option?
The calendar in the english page is really important, since is where we receive bookings...
Looking forward for your comments.

September 9, 2024 at 2:48 pm #16157208

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your feedback.

Could you please upload the screenshots showing how you added the widget to the page?

September 10, 2024 at 8:30 pm #16163559

met-houses-andM

Dear Andrey,

Please find attached the portuguese and english page.
On the english, it looks like its not active (no white color on the widget)

PT.png
EN.png
September 11, 2024 at 2:05 pm #16166863

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Where did you get this script?

I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.

September 16, 2024 at 8:02 am #16181960

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for the information. Before I investigate this problem, please update your current theme and its plugin to the latest version.

Also, please let me know where you get this script showing the calendar Availability. I noticed it on your screenshot.