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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client's dual language site (Finnish and English) with WooCommerce is experiencing untranslated parts on the shopping cart and checkout page.
Solution:
If you're experiencing untranslated sections on your WooCommerce checkout page, we recommend the following steps:
1. Edit the checkout page. If it uses Gutenberg blocks, switch to the WooCommerce shortcode:

[woocommerce_checkout]

. Save the changes and verify the results.
2. If the checkout page is already using the shortcode, follow the steps in our guide to find and translate missing strings: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 0 voices.

Last updated by Carlos Rojas 3 months ago.

Assisted by: Carlos Rojas.

Author Posts
November 13, 2024 at 4:14 pm #16398423

okko

Background of the issue:
My site is a dual language site (Finnish and English). I'm running WooCommerce on the site as well. The site is under development and is supposed to go live asap.

Symptoms:
Some parts of the shopping cart and the checkout page are not translated.

Questions:
Can you please help me with the translation issue on the checkout page?

November 13, 2024 at 4:59 pm #16398805

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
Thank you for contacting us

Please edit the checkout page and if it is using Gutenberg blocks, then switch to the woocommerce shortcode for the checkout page: [woocommerce_checkout] -> Save the changes and double-check the results.

In the case the checkout page is already using the shortcode, then please follow the steps described in this guide: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ to find and translate the missing strings.

Please let me know if you need further assistance.
Regards,
Carlos

November 13, 2024 at 6:06 pm #16399068

okko

Hi and thanks so much! This seems to work!

Br. Okko

November 13, 2024 at 6:11 pm #16399073

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Great!

Please don't hesitate to contact us if you need our help in the future with WPML. We will be more than happy to assist you 🙂