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This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 year, 9 months ago.

Assisted by: Prosenjit Barman.

Author Posts
September 5, 2023 at 11:23 am #14343331

christofferL-6

Hi!

We use the currency switcher function in WPML to handle different currencies based on the language the visitor has selected.

When english language is selected it shows the correct price in EURO currency (the price we have specified on the product it self that it should show in EURO). But when we switch language to finnish then it should show the same price but then it shows another price which we believe is auto converted (and not the specified price as it should).

Why is that? Please look at the provided screenshots and you will see what settings we have.

Thanks.

product price setting.jpg
wpml currency settings.jpg
language is english.jpg
Language is finnish.jpg
September 7, 2023 at 4:52 am #14355677

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support. Sorry for the delay in responding.

Based on the screenshot you provided, it appears that everything has been set up correctly. Since you have manually added the product price in other currencies, it is possible that the manual price you've set for the default product isn't copied to the Finnish version of the product, which is why the Price is not showing properly.

Please try the following steps and check if that helps to solve the issue.

- Please open the default product in the product editor.
- Add the manual price again and make a small change in the product title.
- Save the changes and update the translation as well.

Please clear the caches from your site and browser as well prior to checking the Finnish version of the product.

Please let me know if that helps or if you need further assistance in this matter. I will be happy to help.

Best Regards,
Prosenjit