[Resolved] The Divi Image Hover Text is not acknowledged by your plugin

Hi there,

Thank you for contacting WPML support!

It looks like the image hover effect is created by a plugin called dizo-image-hover. In order for us to be able to help with making the XML for the shortcode created by that plugin, please provide us with the login credentials as instructed below.

It would be better to have a testing site where the issue is replicated.

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Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved, I will delete the local site. Let me know if this is ok with you.

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Hi there,

Thank you for providing the login credentials.

As I mentioned, the Image Hover shortcode is provided by this plugin: Divi Image Hover - and I followed the instructions from this page: https://wpml.org/documentation/support/language-configuration-files/#page-builder-content - to create the needed XML to register the shortcode strings for translation.

Please go to WPML → Settings → Custom XML Configuration, and replace the content with the following:

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>et_pb_image</tag>
      <attributes>
        <attribute type="media-url">src__hover</attribute>
      </attributes>
    </shortcode>
    <shortcode>
      <tag>dizo_image_hover</tag>
      <attributes>
        <attribute>image_alt</attribute>
        <attribute>t_prefix</attribute>
        <attribute>content_text</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

After saving that, please edit the homepage by adding any dummy text and then you'll find the strings in the translation editor.

Hope that heslp 🙂

Hi Farald!

The code provided is in XML, a markup language; it is not a programming code that could cause fatal errors. Furthermore, if the code has any errors, WPML's settings will not allow you to save it.

..added some dummy text, saved, and went to string translations

Hmm, when you update the page's content, you'll need to use WPML's translation editor, and you should see the image hover text as shown in the attached screenshot.

With that said, I'm going to clone the website locally to enable the String Translation plugin and check the error produced. I will keep you posted 🙂