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This topic contains 1 reply, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 8 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
August 29, 2024 at 7:21 am #16117802

frederikN-6

Background of the issue:
I have an issue with translating the home page. All the rest seem is good (need some tuning but that's ok). Link to a page where the issue can be seen: hidden link

Symptoms:
The home page does not translate in automatic mode (after 48 hours, still waiting for translating) and is not available in manual mode. If I try to translate the home page in manual mode, I can set the URL for root. I can't translate the home page, whatever method I use (automatic or manual).

Questions:
Why is the home page not translating in automatic mode?
Why is the home page not available for manual translation?
How can I successfully translate the home page?

August 29, 2024 at 11:25 am #16119616

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

Before proceeding further, can you try the following please?

1) Take a full backup of your site and database before proceeding.
2) Deactivate all plugins except WPML, String Translation and WP Bakery page builder.
3) Switch to your parent theme (Woodmart).
4) Delete the existing translation of the home page. To delete the translation of a post or page, please follow these steps:
--- Go to Pages, in default language.
--- Switch to a secondary language from the top admin bar.
--- Remove the page's translation.
--- Remove it from Trash also.
--- Repeat this for all secondary languages.
--- Switch back to the default language.

5) Send the page again to the translation and see if the same issue happens again?

Please let me know and I'll try my best to help you further on the matter.

Regards.

The topic ‘[Closed] The home page does not translate in automatic mode and is not available in manual mode’ is closed to new replies.