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[Resolved] The language switcher is missing

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that the language switcher was missing on both English and French search URLs, despite having added location translation and post translation.

Solution:
We noticed that the search URLs were using a different template from the homepage. The homepage had a breadcrumb coming from an Elementor shortcode with a news-filter, whereas the search pages had a WooCommerce Breadcrumb. Since the client is using Elementor PRO, we advised ensuring that the same shortcode used on the homepage is also applied to the search/archive template.

If this solution does not seem relevant to your issue, please do not hesitate to open a new support ticket with us.

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This topic contains 2 replies, has 2 voices.

Last updated by Nicolas V. 1 year, 8 months ago.

Assisted by: Nicolas V..

Author Posts
January 18, 2024 at 8:52 am #15198672

ericR-42

The language switcher is missing. I shared the two URLs for English and French
and I also added the location translation and post-translation.

for English post
hidden link

for french post
hidden link

but the language switcher is missing for both languages.
I added location translation and post translation as well.

Screenshot_23.png
January 18, 2024 at 9:02 am #15198707

ericR-42

Only Maurituas location working fine it shows a language switcher for both languages.
but other locations show no language switcher.

hidden link

Screenshot_22.png
January 18, 2024 at 4:58 pm #15201526

Nicolas V.
Supporter

Languages: English (English ) French (Français )

Timezone: America/Lima (GMT-05:00)

Hello,

Welcome to the WPML support forum. I visited both search URLs and compared them to the homepage and I can see that they are using a different template with different elements.

On the homepage, the breadcrumb is coming from an Elementor shortcode with a news-filter inside. While on your search pages, you have a WooCommerce Breadcrumb.

As you are using Elementor PRO, you probably have different templates for the homepage and the search page. Could you please make sure to use the same shortcode also on your search/archive template.