The main page doesnt show a siwtcher for all languages

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Supporter timezone: Europe/Kyiv (GMT+03:00)

Tagged: Exception, Not WPML issue

This topic contains 12 replies, has 2 voices.

Last updated by Andrey 3 days, 6 hours ago.

Assisted by: Andrey.

Author	Posts
September 16, 2024 at 4:36 pm #16184945
jiriJ-8	Background of the issue: I reset all the templates for the switcher and still, there is some colors and frame. See attached the print screen. I need to fix it. Symptoms: The main page doesn't show a switcher for all languages. Questions: How can I fix the language switcher on the main page? Why is the language switcher not displaying correctly after resetting the templates?
September 16, 2024 at 4:37 pm #16185025
jiriJ-8	Hi, I dont think it is a proiblem in slug If so, where I cant find it without going to server folder - I am marketer, not web developer. thanks
September 16, 2024 at 5:47 pm #16185205
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. It seems like the language switcher is visible on the main page. If the issue is with the appearance of the language switcher, your current theme may be styling the dropdown. To check this, you can temporarily switch to any default theme. For more information on how to resolve styling and CSS issues for the language switchers, you can visit the following links: https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/how-to-fix-styling-and-css-issues-for-the-language-switchers/ https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/#style-language-switcher Please remember to backup your database before you proceed.
September 23, 2024 at 8:12 am #16207846
jiriJ-8	Hi, the issue is still on. I changed the template to different template, nothing happened. I enabled the custom template. Nothing happened. Any action I have don't change the template what is it now shown. I told you, I am not familiar with the CSS. I can give you the access to the page and you would fix it please? Thank you
September 23, 2024 at 5:50 pm #16211320
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.
September 24, 2024 at 7:37 am #16212731
jiriJ-8	Yes I agree. Please let me know where are you based, need to allow your IP.
September 24, 2024 at 1:25 pm #16215187
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	I am located in Ukraine, but my IP address is dynamic, so I cannot provide you with the static IP. The following response is confidential.
September 25, 2024 at 8:54 am #16219125
jiriJ-8	Can you send me the form where I put the access info? May I add some task to this ticket or should I start a new one ? When you will be in you might look at one issue - why I see grid of translated main page differently on dashboard than on published main pages. it has changed after translation. I am not able to repair it (try to change default main page and then advanced translate other site - didn't work out). thanks New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-why-i-see-grid-of-translated-main-page-differently-on-dashboard-than-on-published-main-pages/
September 25, 2024 at 2:34 pm #16221197
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	I am sorry; it is supposed to be activated. I will activate it again. I have created a new ticket for your new question. I will assist here: https://wpml.org/forums/topic/split-why-i-see-grid-of-translated-main-page-differently-on-dashboard-than-on-published-main-pages/
September 25, 2024 at 5:36 pm #16222160
jiriJ-8	[Removed]
September 26, 2024 at 12:27 pm #16225056
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	I have removed the access credentials as you did not put them in the private field. I looked at the language switcher problem. The frame's color is part of your theme's dropdown, so I had to edit the menu template, go to the styles settings, and change the color to white for the Submenu panel style. It was #F6BDB9, in case you needed it. I'm attaching screenshots.
September 26, 2024 at 1:06 pm #16225331
jiriJ-8	Thank you Andrey
September 26, 2024 at 1:22 pm #16225488
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	You are welcome 🙂