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This topic contains 4 replies, has 2 voices.
Last updated by Osama Mersal 1 year, 5 months ago.
Assisted by: Osama Mersal.
Author | Posts |
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October 30, 2023 at 8:46 am #14689189 | |
diegoC-51 |
I translated some patterns using the advanced translator, but once I started the process, the translation doesn't complete. It has remained as shown in the attached image since yesterday. Best regards |
October 30, 2023 at 10:11 am #14689825 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Your next answer will be private, which means only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |
October 30, 2023 at 10:30 am #14689983 | |
diegoC-51 |
Hi |
October 31, 2023 at 2:45 pm #14701047 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, I would need to request temporary access (WP-Admin and FTP) Your next answer will be private, which means only you and I can access it. ❌ Please backup your database and website ❌ Best regards, |
October 31, 2023 at 6:52 pm #14703323 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for the access details and your comment about the snippet. I ran the troubleshooting functions in WPML-> Support-> Troubleshooting. After that, I updated a pattern in the default language and its translation, which worked correctly. (hidden link) Kindly check if the translations work as expected. Best regards, |