The Premium Addons for Elementor widget for blog filters is not working correctly

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was using the Premium Addons for Elementor widget for their blog, along with WPML for translation. They encountered an issue where the category filter worked correctly in Estonian, the main language, but displayed Estonian posts when filtering in English.
Solution:
We recommended reviewing an errata our team published, which addresses issues with the Premium Addons for Elementor Widget not displaying posts in secondary languages when including or excluding post categories. You can find the errata here: https://wpml.org/errata/premium-addons-for-elementor-blog-widget-not-showing-posts-in-the-secondary-language/
We also suggested updating the Hello Elementor theme, Premium Addons for Elementor, and Elementor itself. After updates, it was necessary to re-add the snippet from the errata to the functions.php file.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

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Tagged: Compatibility, Elementor Custom Widgets, Known issue

This topic contains 2 replies, has 2 voices.

Last updated by Bobby 6 months, 3 weeks ago.

Assisted by: Bobby.

Author	Posts
November 15, 2024 at 10:26 am #16407112
alekseiN	Background of the issue: I’m using the Premium Addons for Elementor widget for my blog, as well as WPML for translation. The site I need help with is hidden link. Symptoms: In Estonian (the main language), the category filter works perfectly. But when I use the category filters in English, it starts showing Estonian posts. Questions: Why does the category filter show Estonian posts when using the English filter?
November 15, 2024 at 8:44 pm #16409764
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Thank you for the screenshots! Please review this errata our team published on how to resolve this issue with the Premium Addons for Elementor Widget. The Blog widget does not display posts in secondary languages if you include or exclude post categories. https://wpml.org/errata/premium-addons-for-elementor-blog-widget-not-showing-posts-in-the-secondary-language/ Let me know your results, please.
November 18, 2024 at 8:02 am #16413187
alekseiN	Hello! I tried to add this code to functions.php and deactivate all caching plugins. Unfortunately, it did not help to me 🙁 Thank you!
November 18, 2024 at 10:31 pm #16416857
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	I would like to request temporary access (wp-admin and FTP) to your site to test the issue. (preferably to a test site where the problem has been replicated if possible) Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/ You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you enter is private which means only you and I have access to it. NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin. Thank you, Bobby
November 21, 2024 at 12:47 am #16426961
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Thank you for the access details! If possible, please update the following: Hello Elementor theme Premium Addons for Elementor Elementor once these are updated, go back into functions.php and re-add the snippet from our errata, and let me know your results.
November 21, 2024 at 8:02 am #16427729
alekseiN	Thank you for your guidance. Unfortunately, updating the Hello Elementor theme, Premium Addons for Elementor, and Elementor, as well as re-adding the snippet from the errata to functions.php, did not resolve the issue.
November 21, 2024 at 10:17 am #16428326
alekseiN	We decided to use another blog widget by Royal Elementor, it's working fine and without issues with filters. Thank you!
November 21, 2024 at 8:38 pm #16431064
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Thank you for updating me! Glad to hear it's working better now