The products that have already been translated cannot be displayed on the page, but the default Engl...

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to display translated products on your website using WPML. While the default English version of the products displays correctly, the translated versions do not appear on the page.
Solution:
First, ensure that the translations for the product's slug are added in WooCommerce -> WooCommerce Multilingual & Multicurrency -> Store URLs tab. Next, update the homepage translations to reflect these changes. This should resolve the issue with displaying translated products.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking the related known issues and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.

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Tagged: Exception

This topic contains 5 replies, has 0 voices.

Last updated by Carlos Rojas 1 month, 2 weeks ago.

Assisted by: Carlos Rojas.

Author	Posts
July 29, 2025 at 8:36 am #17277555
cinanC	Background of the issue: I am trying to display translated products on my website hidden link using WPML. The default English version of the products can be displayed, but the translated versions cannot. Symptoms: The products that have already been translated cannot be displayed on the page. Questions: Why are the translated products not displaying on the page? How can I ensure that translated products are visible on my site?
July 30, 2025 at 7:52 am #17280839
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, Thank you for contacting us Please, in your next message, share the debug information of the site as described in this link: https://wpml.org/faq/provide-debug-information-faster-support/ This will help us to understand the site characteristics and the scenario. Looking forward to your message. Regards, Carlos
July 30, 2025 at 12:29 pm #17282103
cinanC	Please check
July 30, 2025 at 12:39 pm #17282123
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Thank you very much for sharing the debug information. I suspect that the cause of the issue might be that Elementor is not loading the products correctly or that some content/templates are missing the translation. Please share the access credentials to the site in your next message, which I have set private. This way, I will be able to double-check the configuration. Confirm you have created a full site backup that you can restore if necessary.
July 31, 2025 at 7:52 am #17283992
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Thank you very much for sharing the credentials requested. The issue was solved after adding the translations to the product's slug in Woocommerce -> Woocommerce Multilingual & Multicurrency -> Store URLs tab. And then updating the homepage translations. Can you confirm that the issue is solved and the products are correctly shown?
July 31, 2025 at 7:59 am #17283997
cinanC	Thank y oU!
July 31, 2025 at 8:16 am #17284017
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	You are welcome! Please don't hesitate to contact us if you need our help in the future with WPML. We are here to help 🙂 Have an excellent day!