This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where translations are not appearing on the English version of their website, except for the menu. The page texts remain in French.
Solution:
If you're experiencing an issue where your translations are not showing up correctly on your website, we recommend you try the following steps:
1. Navigate to WPML > Settings > Translation Editor and change the settings for "Use the Advanced Translation Editor for translations previously created using the Classic Translation Editor" to "Advanced Translation Editor".
2. Make a minor change to your page in French, such as adding a blank space to the title of the page or post, to trigger an update in the translation.
3. Edit the translation again, and you should see the new translation editor.
We have tested this solution on a local copy, and it resolved the issue, allowing the translations to display correctly on the front end. Please note that some content may need to be retranslated from scratch, but not entire pages or posts.
Keep in mind that this solution might be outdated or not applicable to your case. If it doesn't resolve your issue, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Exception
This topic contains 4 replies, has 2 voices.
Last updated by Lucas Vidal de Andrade 1 year, 3 months ago.
Assisted by: Lucas Vidal de Andrade.
Author | Posts |
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February 2, 2024 at 9:22 am #15258235 | |
c2itS |
Tell us what you are trying to do? What is the link to your site? |
February 2, 2024 at 1:22 pm #15259487 | |
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hello, Thank you for sharing the information. I checked your debug info and noticed that your website doesn't have the minimum memory required for WPML to work. WPML requires a memory limit of at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set WP Memory Limit in your wp-config.php file by adding following code: define( 'WP_MEMORY_LIMIT', '256M' ); define( 'WP_MAX_MEMORY_LIMIT', '512M' ); See: https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php for details. Increasing WP Memory may help improve the performance and sometimes also help resolving such issues. |
February 2, 2024 at 1:31 pm #15259533 | |
c2itS |
I have increased the memory but nothing has changed I still don't see the translation even in the dashboard of WordPress, the language not change this the Log again {"core":{"Wordpress":{"Multisite":"No","SiteURL":"https:\/\/www.academiawrite.com","HomeURL":"https:\/\/www.academiawrite.com","Version":"6.4.3","PermalinkStructure":"\/%postname%\/","PostTypes":"post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, oembed_cache, user_request, wp_block, wp_template, wp_template_part, wp_global_styles, wp_navigation, e-landing-page, elementor_library, elementor_snippet, elementskit_content, elementskit_template, elementskit_widget, envato_tk_import, elementor_font, elementor_icons","PostStatus":"publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, 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February 2, 2024 at 2:23 pm #15259710 | |
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you. IMPORTANT - Please make a backup of site files and database before providing us access. hidden link |
February 2, 2024 at 5:10 pm #15260516 | |
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hello, Thank you for sharing access. I took a look into your website and noticed that your website is using an older version from the WPML editor. To solve it, please follow these steps: 1. Go to WPML > Paramètres > Éditeur de traduction and change the settings for the "Éditeur pour les traductions précédemment créées à l'aide de l'Éditeur de traduction classique" to "Éditeur de traduction avancé". (see image) I tested this solution on a local copy, and it worked on my side, the translations showed properly on the Front End. Please note that some content will have to be translated from 0 (not an entire page or post, but parts of it). Please let me know how it goes. |
February 2, 2024 at 10:11 pm #15261394 | |
c2itS |
thank you it work juste |