This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is trying to install WPML for the first time and encounters an error message indicating a problem with the String Translation table.
Solution:
If you're experiencing an issue with the String Translation table after a fresh WPML installation and you have no translations yet, we recommend resetting WPML and reconfiguring it. Here are the steps to follow:
1. Navigate to WPML → Support and click the Troubleshooting link.
2. On the Troubleshooting page, in the Reset section, select the
I am about to reset all translation and language data
checkbox. Then, click the
Reset and deactivate WPML
button.
For detailed instructions, please refer to our documentation on deleting languages and plugin data by doing a WPML reset on your site.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 1 year, 2 months ago.
Assisted by: Andrey.
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 WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00) |